On request
Quote-based
Contact center & cloud telephony · Alternatives
Best Level AI alternatives in India (2027)
Level AI is a contact center & cloud telephony product from Level AI, Mountain View, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India.
Quick answer
The closest alternatives to Level AI are ASAPP (On request), Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Cresta (On request), Tata Tele Smartflo CC (On request) and Kaleyra Contact Center (On request).
Why businesses look for a Level AI alternative
Indian support and GST
Level AI is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Level AI alternatives compared
Ranked by how closely each product matches Level AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Level AI (current) | On request | No | Web | No | 4/5 | — |
| 1 | ASAPP | On request | No | Web | No | 4.1/5 | |
| 2 |  Exotel Contact Center | $70 · XPrime plan; Exotel's page does not state the billing unit | No | Web | Yes | 4.4/5 | |
| 3 |  Cresta | On request | No | Web | No | 4.1/5 | |
| 4 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | |
| 5 |  Kaleyra Contact Center | On request | No | Web | No | 4.5/5 | |
| 6 |  Airtel IQ Contact Center | On request | No | Web | Yes | 4.3/5 | |
| 7 |  telSpiel | On request | No | Web | Yes | 4.1/5 | |
| 8 |  Genesys Cloud CX India | On request | No | Web | No | 4.3/5 | |
| 9 |  Avaya Experience Platform | On request | No | Web | No | 4.2/5 | |
| 10 |  Enghouse Interactive | On request | No | Web | No | 4.2/5 | |
| 11 |  Content Guru | On request | No | Web | No | 4.2/5 | |
| 12 |  FreJun | Paid plans | No | Web | Yes | 4.1/5 | |
| 13 |  Convoso | On request | No | Web | No | 4.2/5 | |
| 14 |  Sprinklr Service Voice | On request | No | Web | No | 4.2/5 | |
| 15 |  CallMiner | On request | No | Web | No | 4.2/5 | |
| 16 |  HGS | On request | No | Web | Yes | 4.2/5 | |
| 17 |  Calabrio | On request | No | Web | No | 4.1/5 | |
| 18 |  Firstsource | On request | No | Web | Yes | 4.2/5 | |
| 19 |  Balto | On request | No | Web | No | 4.1/5 | |
| 20 |  net2phone UNITE | $19.99/user/month (Essentials, 25-99 users, annual) | No | Web | No | 3.9/5 |
Top 10 Level AI alternatives in detail
2. Exotel Contact Center
Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5
Omnichannel contact centre on Exotel.
$70 · XPrime plan; Exotel's page does not state the billing unit
Quote-based
Compared with Level AI
- Built in India (Bengaluru)
Key features
- Voice, SMS, WhatsApp and video
- Social media DMs and email (XTRM)
- Native chat and voice bots
- Drag-and-drop multi-level IVR
- Auto-dialers and pre-recorded calls
On request
Quote-based
4. Tata Tele Smartflo CC
Tata Tele Business Services · Mumbai · Contact center & cloud telephony · 4.5/5
Cloud contact centre from Tata Tele.
On request
Quote-based
Compared with Level AI
- Built in India (Mumbai)
5. Kaleyra Contact Center
Kaleyra · Milan · Contact center & cloud telephony · 4.5/5
CPaaS-based contact centre.
On request
Quote-based
6. Airtel IQ Contact Center
Airtel Business · New Delhi · Contact center & cloud telephony · 4.3/5
Cloud contact centre from Airtel.
On request
Quote-based
Compared with Level AI
- Built in India (New Delhi)
7. telSpiel
TelSpiel Communications Pvt. Ltd. · Noida · Contact center & cloud telephony · 4.1/5
Communication platform offering voice solutions including outbound dialing, plus A2P SMS, RCS, email and AI bots for enterprises.
On request
Quote-based
Compared with Level AI
- Built in India (Noida)
8. Genesys Cloud CX India
Genesys · Menlo Park · Contact center & cloud telephony · 4.3/5
Genesys in India.
On request
Quote-based
9. Avaya Experience Platform
Avaya · Morristown · Contact center & cloud telephony · 4.2/5
Cloud contact centre.
On request
Quote-based
10. Enghouse Interactive
Enghouse · Markham · Contact center & cloud telephony · 4.2/5
Contact centre solutions.
On request
Quote-based
Level AI alternatives by what you need
How to choose a Level AI alternative
- Check telecom compliance and DND scrubbing for outbound.
- Compare per-minute pricing and number rental with seat costs.
- Test call quality on your agents' internet, not the vendor's.
Level AI alternatives — FAQs
What is the best alternative to Level AI in 2027?+
The closest matches to Level AI on App Advisor are ASAPP (On request), Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Cresta (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Level AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Level AI?+
None of the 20 closest alternatives to Level AI has a free plan. Most offer a free trial instead, so ask for one before you commit.
Is there an Indian alternative to Level AI?+
Yes. 7 alternatives are built in India, including Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Level AI vs ASAPP: which is better?+
ASAPP is the closest match to Level AI in our catalogue. Compare them side by side before you book a demo.
How were these Level AI alternatives chosen?+
Every product listed sits in contact center & cloud telephony or a category Level AI also covers, and Level AI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Level AI alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
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