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Contact center & cloud telephony · Alternatives

Best Sarv alternatives in India (2027)

Sarv is a contact center & cloud telephony product from Sarv, Gurugram, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 14 are built in India.

Sarv review

Quick answer

The closest alternatives to Sarv are Ozonetel Contact Center (From $25/agent/mo (min 3 agents, USD)), Smith.ai (Free plan), telSpiel (On request), Exotel API (Pay as you go) and Cresta (On request). Smith.ai is the top-ranked option with a free plan. Published prices in this list start at ₹1,000/month.

Sarv alternatives compared

Ranked by how closely each product matches Sarv's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Sarv logoSarv (current)Free planYesWebYes4.5/5—
1Ozonetel Contact Center logoOzonetel Contact CenterFrom $25/agent/mo (min 3 agents, USD)NoWebYes4.7/5vs Sarv
2Smith.ai logoSmith.aiFree planYesWebNo4.2/5
3telSpiel logotelSpielOn requestNoWebYes4.1/5
4Exotel API logoExotel APIPay as you goNoWebYes4.4/5
5Cresta logoCrestaOn requestNoWebNo4.1/5
6Knowlarity SuperReceptionist logoKnowlarity SuperReceptionist₹1,500/moNoWebYes4.7/5vs Sarv
7MyOperator Contact Center logoMyOperator Contact CenterRs 5,000/month · Sedan plan, 10 users, billed yearly, GST extraNoWebYes4.7/5vs Sarv
8FreJun logoFreJunPaid plansNoWebYes4.1/5
9Kommuno logoKommuno₹2,500/moNoWebYes4.3/5
10Celitix logoCelitix₹1,199/moNoWebYes4.3/5
11Exotel Contact Center logoExotel Contact Center$70 · XPrime plan; Exotel's page does not state the billing unitNoWebYes4.4/5
12Tata Tele Smartflo CC logoTata Tele Smartflo CCOn requestNoWebYes4.5/5vs Sarv
13Ozonetel Kookoo logoOzonetel KookooPay as you goNoWebYes4.4/5
14Toll Free India by Servetel logoToll Free India by Servetel₹1,000/moNoWebYes4.3/5
15Aloware logoAloware$30/agent/month (iPro + AI, monthly)NoWebNo3.9/5
16Knowlarity API logoKnowlarity APIPay as you goNoWebYes4.4/5
17net2phone UNITE logonet2phone UNITE$19.99/user/month (Essentials, 25-99 users, annual)NoWebNo3.9/5
18Airtel IQ Contact Center logoAirtel IQ Contact CenterOn requestNoWebYes4.3/5
19ASAPP logoASAPPOn requestNoWebNo4.1/5
20Level AI logoLevel AIOn requestNoWebNo4/5

Top 10 Sarv alternatives in detail

Smith.ai logo

2. Smith.ai

Smith.ai Inc · Contact center & cloud telephony · 4.2/5

Virtual receptionist service combining AI and live agents to answer calls, capture leads and book meetings

Free plan

Free plan available

telSpiel logo

3. telSpiel

TelSpiel Communications Pvt. Ltd. · Noida · Contact center & cloud telephony · 4.1/5

Communication platform offering voice solutions including outbound dialing, plus A2P SMS, RCS, email and AI bots for enterprises.

On request

Quote-based

Compared with Sarv

  • No free plan, unlike Sarv
Exotel API logo

4. Exotel API

Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5

Voice and SMS APIs.

Pay as you go

Free trial

Compared with Sarv

  • No free plan, unlike Sarv
Cresta logo

5. Cresta

Cresta · Palo Alto · Contact center & cloud telephony · 4.1/5

Contact centre AI.

On request

Quote-based

Compared with Sarv

  • No free plan, unlike Sarv
MyOperator Contact Center logo

7. MyOperator Contact Center

MyOperator · Noida · Contact center & cloud telephony · 4.7/5

Call centre software.

Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra

Free trial

Compared with Sarv

  • No free plan, unlike Sarv

Key features

  • Multi-level IVR with virtual and toll-free numbers
  • Inbound call centre with routing to agents' mobiles
  • Call recording and automatic cloud storage of call data
  • Click-to-call and follow-up scheduling
  • Barge and whisper on live calls
FreJun logo

8. FreJun

FreJun · Hyderabad · Contact center & cloud telephony · 4.1/5

Voice infrastructure platform with an AI dialer, click-to-call and virtual numbers for business teams.

Paid plans

Free trial

Compared with Sarv

  • No free plan, unlike Sarv
Kommuno logo

9. Kommuno

Kommuno Technologies Pvt Ltd · Sahibzada Ajit Singh Nagar · Contact center & cloud telephony · 4.3/5

Cloud telephony with IVR, virtual and toll-free numbers, bulk SMS, voice broadcasting and WhatsApp API.

₹2,500/mo

Free trial

Compared with Sarv

  • No free plan, unlike Sarv
Celitix logo

10. Celitix

Proactive Professional Services Pvt Ltd · Jaipur · Contact center & cloud telephony · 4.3/5

Omnichannel CPaaS for SMS, RCS, WhatsApp and OBD with a cloud team inbox and developer APIs.

₹1,199/mo

Free trial

Compared with Sarv

  • No free plan, unlike Sarv

Sarv alternatives by what you need

How to choose a Sarv alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

Sarv alternatives — FAQs

What is the best alternative to Sarv in 2027?+

The closest matches to Sarv on App Advisor are Ozonetel Contact Center (From $25/agent/mo (min 3 agents, USD)), Smith.ai (Free plan), telSpiel (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Sarv, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Sarv?+

Yes. 1 of the 20 alternatives listed have a free plan or are free: Smith.ai (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Sarv?+

Among alternatives that publish a price, Toll Free India by Servetel starts lowest at ₹1,000/mo. Smith.ai also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Sarv?+

Yes. 14 alternatives are built in India, including Ozonetel Contact Center (From $25/agent/mo (min 3 agents, USD)), telSpiel (On request), Exotel API (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Sarv vs Ozonetel Contact Center: which is better?+

Ozonetel Contact Center is the closest match to Sarv in our catalogue. Key differences: No free plan, unlike Sarv. Compare them side by side before you book a demo.

How were these Sarv alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category Sarv also covers, and Sarv's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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