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Live chat & chatbot software · Alternatives

Best Microsoft Copilot Studio alternatives in India (2027)

Microsoft Copilot Studio is a live chat & chatbot software product from Microsoft, Redmond, priced at ₹16,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 4 have a free plan, 6 are built in India, and 10 start cheaper or free.

Quick answer

The closest alternatives to Microsoft Copilot Studio are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), CustomGPT (₹8,000/mo), SiteGPT (₹4,000/mo), Freshworks Freddy AI (Pay as you go) and Zendesk AI (Pay as you go). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.

Why businesses look for a Microsoft Copilot Studio alternative

There is no free plan

Microsoft Copilot Studio has no free tier. 4 alternatives do, which lets you test with real data before you pay.

Cost

Microsoft Copilot Studio starts at ₹16,000/mo. 10 alternatives start lower or have a free plan.

Indian support and GST

Microsoft Copilot Studio is built in United States. 6 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Microsoft Copilot Studio alternatives compared

Ranked by how closely each product matches Microsoft Copilot Studio's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Microsoft Copilot Studio logoMicrosoft Copilot Studio (current)₹16,000/moNoWebNo4.3/5—
1Kommunicate Chat logoKommunicate ChatFrom $34/month (yearly) · Starter $40/month monthly or $34/month billed yearlyNoWebYes4.6/5
2CustomGPT logoCustomGPT₹8,000/moNoWebNo4.2/5
3SiteGPT logoSiteGPT₹4,000/moNoWebYes4.4/5
4Freshworks Freddy AI logoFreshworks Freddy AIPay as you goNoWebYes4.5/5
5Zendesk AI logoZendesk AIPay as you goNoWebNo4.3/5
6Intercom Fin logoIntercom FinPay as you goNoWebNo4.3/5
7Tars logoTars$499 · per month for Premium; yearly billing advertised at 17% offNoWebYes4.6/5
8Social Intents logoSocial Intents$29/month (Lite, 1 seat)NoWebNo3.9/5
9Olark logoOlark₹2,400/moNoWebNo4.4/5
10Dialogflow logoDialogflowFree planYesWebNo4.4/5
11Tidio AI logoTidio AIFree planYesWebNo4.4/5
12Voiceflow logoVoiceflowFree planYesWebNo4.4/5
13LiveChat logoLiveChat₹1,600/moNoWebNo4.5/5
14Botsonic by Writesonic logoBotsonic by WritesonicFree planYesWebYes4.4/5
15Amelia (SoundHound) logoAmelia (SoundHound)On requestNoWebNo4.2/5
16Forethought logoForethoughtOn requestNoWebNo4.1/5
17Gnani.ai logoGnani.aiOn requestNoWebYes4.1/5
18Amazon Lex logoAmazon LexPay as you goNoWebNo4.3/5
19Decagon logoDecagonOn requestNoWebNo3.9/5
20Floatbot logoFloatbotOn requestNoWebNo3.9/5

Top 10 Microsoft Copilot Studio alternatives in detail

Kommunicate Chat logo

1. Kommunicate Chat

Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5

AI chatbot builder and live chat.

From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly

Free trial

Compared with Microsoft Copilot Studio

  • Starts ₹12,700/mo cheaper (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹16,000/mo)
  • Built in India (Bengaluru)

Key features

  • No-code AI agent builder (Kompose)
  • Generative AI chatbot trained on website content
  • Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
  • Human handoff by query type and team
  • Voice AI and AI email ticketing
CustomGPT logo

2. CustomGPT

CustomGPT · Los Angeles · Live chat & chatbot software · 4.2/5

Business chatbots from your content.

₹8,000/mo

Free trial

Compared with Microsoft Copilot Studio

  • Starts ₹8,000/mo cheaper (₹8,000/mo vs ₹16,000/mo)
SiteGPT logo

3. SiteGPT

SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5

ChatGPT for websites built in India.

₹4,000/mo

Free trial

Compared with Microsoft Copilot Studio

  • Starts ₹12,000/mo cheaper (₹4,000/mo vs ₹16,000/mo)
  • Built in India (Bengaluru)
Tars logo

7. Tars

Tars · Bengaluru · Live chat & chatbot software · 4.6/5

Conversational landing page bots.

$499 · per month for Premium; yearly billing advertised at 17% off

Free trial

Compared with Microsoft Copilot Studio

  • Starts ₹8,000/mo cheaper ($499 · per month for Premium; yearly billing advertised at 17% off vs ₹16,000/mo)
  • Built in India (Bengaluru)

Key features

  • No-code drag-and-drop flow editor
  • 2,000+ templates
  • Test environment with versioned publishing
  • Rollback to earlier versions
  • Knowledge base from PDFs, websites and Google Drive
Social Intents logo

8. Social Intents

Social Intents · Live chat & chatbot software · 3.9/5

Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.

$29/month (Lite, 1 seat)

Free trial

Olark logo

9. Olark

Olark · Ann Arbor · Live chat & chatbot software · 4.4/5

Live chat for small businesses.

₹2,400/mo

Free trial

Compared with Microsoft Copilot Studio

  • Starts ₹13,600/mo cheaper (₹2,400/mo vs ₹16,000/mo)
Dialogflow logo

10. Dialogflow

Google · Mountain View · Live chat & chatbot software · 4.4/5

Google's conversational AI platform.

Free plan

Free plan available

Compared with Microsoft Copilot Studio

  • Has a free plan — Microsoft Copilot Studio does not

Microsoft Copilot Studio alternatives by what you need

How to choose a Microsoft Copilot Studio alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

Microsoft Copilot Studio alternatives — FAQs

What is the best alternative to Microsoft Copilot Studio in 2027?+

The closest matches to Microsoft Copilot Studio on App Advisor are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), CustomGPT (₹8,000/mo), SiteGPT (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Microsoft Copilot Studio, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Microsoft Copilot Studio?+

Yes. 4 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Microsoft Copilot Studio?+

Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo, compared with ₹16,000/mo for Microsoft Copilot Studio. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Microsoft Copilot Studio?+

Yes. 6 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Microsoft Copilot Studio vs Kommunicate Chat: which is better?+

Kommunicate Chat is the closest match to Microsoft Copilot Studio in our catalogue. Key differences: Starts ₹12,700/mo cheaper (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹16,000/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.

How were these Microsoft Copilot Studio alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category Microsoft Copilot Studio also covers, and Microsoft's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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