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Live chat & chatbot software · Alternatives

Best CustomGPT alternatives in India (2027)

CustomGPT is a live chat & chatbot software product from CustomGPT, Los Angeles, priced at ₹8,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 4 have a free plan, 6 are built in India, and 8 start cheaper or free.

CustomGPT review

Quick answer

The closest alternatives to CustomGPT are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo), Freshworks Freddy AI (Pay as you go) and Tars ($499 · per month for Premium; yearly billing advertised at 17% off). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.

Why businesses look for a CustomGPT alternative

There is no free plan

CustomGPT has no free tier. 4 alternatives do, which lets you test with real data before you pay.

Cost

CustomGPT starts at ₹8,000/mo. 8 alternatives start lower or have a free plan.

Indian support and GST

CustomGPT is built in United States. 6 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

CustomGPT alternatives compared

Ranked by how closely each product matches CustomGPT's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—CustomGPT logoCustomGPT (current)₹8,000/moNoWebNo4.2/5—
1Kommunicate Chat logoKommunicate ChatFrom $34/month (yearly) · Starter $40/month monthly or $34/month billed yearlyNoWebYes4.6/5
2SiteGPT logoSiteGPT₹4,000/moNoWebYes4.4/5
3Microsoft Copilot Studio logoMicrosoft Copilot Studio₹16,000/moNoWebNo4.3/5
4Freshworks Freddy AI logoFreshworks Freddy AIPay as you goNoWebYes4.5/5
5Tars logoTars$499 · per month for Premium; yearly billing advertised at 17% offNoWebYes4.6/5
6Zendesk AI logoZendesk AIPay as you goNoWebNo4.3/5
7Intercom Fin logoIntercom FinPay as you goNoWebNo4.3/5
8Olark logoOlark₹2,400/moNoWebNo4.4/5
9Social Intents logoSocial Intents$29/month (Lite, 1 seat)NoWebNo3.9/5
10LiveChat logoLiveChat₹1,600/moNoWebNo4.5/5
11Dialogflow logoDialogflowFree planYesWebNo4.4/5
12Tidio AI logoTidio AIFree planYesWebNo4.4/5
13Voiceflow logoVoiceflowFree planYesWebNo4.4/5
14Botsonic by Writesonic logoBotsonic by WritesonicFree planYesWebYes4.4/5
15Amelia (SoundHound) logoAmelia (SoundHound)On requestNoWebNo4.2/5
16Forethought logoForethoughtOn requestNoWebNo4.1/5
17Gnani.ai logoGnani.aiOn requestNoWebYes4.1/5
18Amazon Lex logoAmazon LexPay as you goNoWebNo4.3/5
19Decagon logoDecagonOn requestNoWebNo3.9/5
20Floatbot logoFloatbotOn requestNoWebNo3.9/5

Top 10 CustomGPT alternatives in detail

Kommunicate Chat logo

1. Kommunicate Chat

Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5

AI chatbot builder and live chat.

From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly

Free trial

Compared with CustomGPT

  • Starts ₹4,700/mo cheaper (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹8,000/mo)
  • Built in India (Bengaluru)

Key features

  • No-code AI agent builder (Kompose)
  • Generative AI chatbot trained on website content
  • Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
  • Human handoff by query type and team
  • Voice AI and AI email ticketing
SiteGPT logo

2. SiteGPT

SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5

ChatGPT for websites built in India.

₹4,000/mo

Free trial

Compared with CustomGPT

  • Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
  • Built in India (Bengaluru)
Tars logo

5. Tars

Tars · Bengaluru · Live chat & chatbot software · 4.6/5

Conversational landing page bots.

$499 · per month for Premium; yearly billing advertised at 17% off

Free trial

Compared with CustomGPT

  • Built in India (Bengaluru)

Key features

  • No-code drag-and-drop flow editor
  • 2,000+ templates
  • Test environment with versioned publishing
  • Rollback to earlier versions
  • Knowledge base from PDFs, websites and Google Drive
Olark logo

8. Olark

Olark · Ann Arbor · Live chat & chatbot software · 4.4/5

Live chat for small businesses.

₹2,400/mo

Free trial

Compared with CustomGPT

  • Starts ₹5,600/mo cheaper (₹2,400/mo vs ₹8,000/mo)
Social Intents logo

9. Social Intents

Social Intents · Live chat & chatbot software · 3.9/5

Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.

$29/month (Lite, 1 seat)

Free trial

LiveChat logo

10. LiveChat

Text · Wrocław · Live chat & chatbot software · 4.5/5

Live chat software.

₹1,600/mo

Free trial

Compared with CustomGPT

  • Starts ₹6,400/mo cheaper (₹1,600/mo vs ₹8,000/mo)

Key features

  • Website chat widget
  • Basic widget customization (Starter)
  • Full widget customization (Team and above)
  • White label widget (Enterprise)
  • Track up to 100 visitors (Starter)

CustomGPT alternatives by what you need

How to choose a CustomGPT alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

CustomGPT alternatives — FAQs

What is the best alternative to CustomGPT in 2027?+

The closest matches to CustomGPT on App Advisor are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match CustomGPT, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to CustomGPT?+

Yes. 4 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to CustomGPT?+

Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo, compared with ₹8,000/mo for CustomGPT. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to CustomGPT?+

Yes. 6 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

CustomGPT vs Kommunicate Chat: which is better?+

Kommunicate Chat is the closest match to CustomGPT in our catalogue. Key differences: Starts ₹4,700/mo cheaper (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹8,000/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.

How were these CustomGPT alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category CustomGPT also covers, and CustomGPT's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

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