1. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
₹3,300/mo
Free trial
Compared with CustomGPT
- Starts ₹4,700/mo cheaper (₹3,300/mo vs ₹8,000/mo)
- Built in India (Bengaluru)
Live chat & chatbot software · Alternatives
Best CustomGPT alternatives in India (2026)
CustomGPT is a live chat & chatbot software product from CustomGPT, Los Angeles, priced at ₹8,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 6 have a free plan, 9 are built in India, and 10 start cheaper or free.
Quick answer
The closest alternatives to CustomGPT are Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo), Tars (₹8,000/mo) and Freshworks Freddy AI (Pay as you go). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a CustomGPT alternative
There is no free plan
CustomGPT has no free tier. 6 alternatives do, which lets you test with real data before you pay.
Cost
CustomGPT starts at ₹8,000/mo. 10 alternatives start lower or have a free plan.
Indian support and GST
CustomGPT is built in United States. 9 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
CustomGPT alternatives compared
Ranked by how closely each product matches CustomGPT's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | CustomGPT (current) | ₹8,000/mo | No | Web | No | 4.2/5 | — |
| 1 | Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 2 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 3 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 4 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 | |
| 6 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 7 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 8 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 9 |  Social Intents | $29/month (Lite, 1 seat) | No | Web | No | 3.9/5 | |
| 10 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 11 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 12 |  Yellow.ai | On request | No | Web | Yes | 4.4/5 | |
| 13 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 14 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 15 |  Tidio AI | Free plan | Yes | Web | No | 4.4/5 | |
| 16 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 17 |  ORI | On request | No | Web | Yes | 4.3/5 | |
| 18 |  Rezo.ai | On request | No | Web | Yes | 4.3/5 | |
| 19 |  Chatbase | Free plan | Yes | Web | No | 4.3/5 | |
| 20 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 |
Top 10 CustomGPT alternatives in detail
2. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with CustomGPT
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
- Built in India (Bengaluru)
3. Microsoft Copilot Studio
Microsoft · Redmond · Live chat & chatbot software · 4.3/5
Build custom copilots and bots.
₹16,000/mo
Free trial
Compared with CustomGPT
- Starts ₹8,000/mo higher (₹16,000/mo vs ₹8,000/mo)
₹8,000/mo
Free trial
Compared with CustomGPT
- Built in India (Bengaluru)
5. Freshworks Freddy AI
Freshworks · San Mateo · Live chat & chatbot software · 4.5/5
AI copilots and agents across Freshworks.
Pay as you go
Free trial
Compared with CustomGPT
- Built in India (San Mateo)
Pay as you go
Free trial
7. Intercom Fin
Intercom · San Francisco · Live chat & chatbot software · 4.3/5
AI agent for customer service.
Pay as you go
Free trial
₹2,400/mo
Free trial
Compared with CustomGPT
- Starts ₹5,600/mo cheaper (₹2,400/mo vs ₹8,000/mo)
9. Social Intents
Social Intents · Live chat & chatbot software · 3.9/5
Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.
$29/month (Lite, 1 seat)
Free trial
₹1,600/mo
Free trial
Compared with CustomGPT
- Starts ₹6,400/mo cheaper (₹1,600/mo vs ₹8,000/mo)
Key features
- Website chat widget
- Basic widget customization (Starter)
- Full widget customization (Team and above)
- White label widget (Enterprise)
- Track up to 100 visitors (Starter)
CustomGPT alternatives by what you need
Cheaper than CustomGPT
Free CustomGPT alternatives
How to choose a CustomGPT alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
CustomGPT alternatives — FAQs
What is the best alternative to CustomGPT in 2026?+
The closest matches to CustomGPT on App Advisor are Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match CustomGPT, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to CustomGPT?+
Yes. 6 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Rasa (Free plan), Tidio AI (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to CustomGPT?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo, compared with ₹8,000/mo for CustomGPT. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to CustomGPT?+
Yes. 9 alternatives are built in India, including Kommunicate Chat (₹3,300/mo), SiteGPT (₹4,000/mo), Tars (₹8,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
CustomGPT vs Kommunicate Chat: which is better?+
Kommunicate Chat is the closest match to CustomGPT in our catalogue. Key differences: Starts ₹4,700/mo cheaper (₹3,300/mo vs ₹8,000/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.
How were these CustomGPT alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category CustomGPT also covers, and CustomGPT's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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