CustomGPT is a live chat & chatbot software product from CustomGPT, Los Angeles, priced at ₹8,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 4 have a free plan, 6 are built in India, and 8 start cheaper or free.
The closest alternatives to CustomGPT are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo), Freshworks Freddy AI (Pay as you go) and Tars ($499 · per month for Premium; yearly billing advertised at 17% off). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a CustomGPT alternative
There is no free plan
CustomGPT has no free tier. 4 alternatives do, which lets you test with real data before you pay.
Cost
CustomGPT starts at ₹8,000/mo. 8 alternatives start lower or have a free plan.
Indian support and GST
CustomGPT is built in United States. 6 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
CustomGPT alternatives compared
Ranked by how closely each product matches CustomGPT's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
Test the bot on your actual FAQs; accuracy varies enormously.
Check pricing on conversations versus seats.
CustomGPT alternatives — FAQs
What is the best alternative to CustomGPT in 2027?+
The closest matches to CustomGPT on App Advisor are Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Microsoft Copilot Studio (₹16,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match CustomGPT, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to CustomGPT?+
Yes. 4 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to CustomGPT?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo, compared with ₹8,000/mo for CustomGPT. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to CustomGPT?+
Yes. 6 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), SiteGPT (₹4,000/mo), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
CustomGPT vs Kommunicate Chat: which is better?+
Kommunicate Chat is the closest match to CustomGPT in our catalogue. Key differences: Starts ₹4,700/mo cheaper (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹8,000/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.
How were these CustomGPT alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category CustomGPT also covers, and CustomGPT's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which CustomGPT alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.