1. Dialogflow
Google · Mountain View · Live chat & chatbot software · 4.4/5
Google's conversational AI platform.
Free plan
Free plan available
Live chat & chatbot software · Alternatives
Best Tidio AI alternatives in India (2027)
Tidio AI is a live chat & chatbot software product from Tidio, Szczecin, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to Tidio AI are Dialogflow (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly) and Freshworks Freddy AI (Pay as you go). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Tidio AI alternative
Indian support and GST
Tidio AI is built in Poland. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Tidio AI alternatives compared
Ranked by how closely each product matches Tidio AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Tidio AI (current) | Free plan | Yes | Web | No | 4.4/5 | — |
| 1 | Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 2 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 3 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 4 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 5 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 | |
| 6 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 7 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 8 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 9 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 10 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 11 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 12 |  Chatbase | Free plan | Yes | Web | No | 4.3/5 | |
| 13 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 14 |  Yugasa Bot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 15 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 16 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 17 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 18 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 19 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 20 |  Zoho SalesIQ | Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly | Yes | Web | Yes | 4.8/5 |
Top 10 Tidio AI alternatives in detail
Free plan
Free plan available
3. Botsonic by Writesonic
Writesonic · San Francisco · Live chat & chatbot software · 4.4/5
AI chatbot builder from Writesonic.
Free plan
Free plan available
Compared with Tidio AI
- Built in India (San Francisco)
4. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with Tidio AI
- No free plan, unlike Tidio AI
- Built in India (Bengaluru)
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
5. Freshworks Freddy AI
Freshworks · San Mateo · Live chat & chatbot software · 4.5/5
AI copilots and agents across Freshworks.
Pay as you go
Free trial
Compared with Tidio AI
- No free plan, unlike Tidio AI
- Built in India (San Mateo)
Free plan
Free plan available
Compared with Tidio AI
- Open source
7. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with Tidio AI
- No free plan, unlike Tidio AI
- Built in India (Bengaluru)
8. Microsoft Copilot Studio
Microsoft · Redmond · Live chat & chatbot software · 4.3/5
Build custom copilots and bots.
₹16,000/mo
Free trial
Compared with Tidio AI
- No free plan, unlike Tidio AI
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with Tidio AI
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
Pay as you go
Free trial
Compared with Tidio AI
- No free plan, unlike Tidio AI
Tidio AI alternatives by what you need
Lowest published price
Free Tidio AI alternatives
Indian alternatives to Tidio AI
How to choose a Tidio AI alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Tidio AI alternatives — FAQs
What is the best alternative to Tidio AI in 2027?+
The closest matches to Tidio AI on App Advisor are Dialogflow (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Tidio AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Tidio AI?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Tidio AI?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Tidio AI?+
Yes. 8 alternatives are built in India, including Botsonic by Writesonic (Free plan), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Tidio AI vs Dialogflow: which is better?+
Dialogflow is the closest match to Tidio AI in our catalogue. Compare them side by side before you book a demo.
How were these Tidio AI alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Tidio AI also covers, and Tidio's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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