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Free plan available
Live chat & chatbot software · Alternatives
Best Dialogflow alternatives in India (2027)
Dialogflow is a live chat & chatbot software product from Google, Mountain View, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to Dialogflow are Tidio AI (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly) and Freshworks Freddy AI (Pay as you go). Tidio AI is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Dialogflow alternative
Indian support and GST
Dialogflow is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Dialogflow alternatives compared
Ranked by how closely each product matches Dialogflow's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Dialogflow (current) | Free plan | Yes | Web | No | 4.4/5 | — |
| 1 | Tidio AI | Free plan | Yes | Web | No | 4.4/5 | |
| 2 |  Voiceflow | Free plan | Yes | Web | No | 4.4/5 | |
| 3 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 4 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 5 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 | |
| 6 |  Rasa | Free plan | Yes | Web | No | 4.4/5 | |
| 7 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 8 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 9 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 10 |  Zendesk AI | Pay as you go | No | Web | No | 4.3/5 | |
| 11 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 12 |  Chatbase | Free plan | Yes | Web | No | 4.3/5 | |
| 13 |  Intercom Fin | Pay as you go | No | Web | No | 4.3/5 | |
| 14 |  Yugasa Bot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 15 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 16 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 17 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 18 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 19 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 20 |  Zoho SalesIQ | Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly | Yes | Web | Yes | 4.8/5 |
Top 10 Dialogflow alternatives in detail
Free plan
Free plan available
3. Botsonic by Writesonic
Writesonic · San Francisco · Live chat & chatbot software · 4.4/5
AI chatbot builder from Writesonic.
Free plan
Free plan available
Compared with Dialogflow
- Built in India (San Francisco)
4. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with Dialogflow
- No free plan, unlike Dialogflow
- Built in India (Bengaluru)
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
5. Freshworks Freddy AI
Freshworks · San Mateo · Live chat & chatbot software · 4.5/5
AI copilots and agents across Freshworks.
Pay as you go
Free trial
Compared with Dialogflow
- No free plan, unlike Dialogflow
- Built in India (San Mateo)
Free plan
Free plan available
Compared with Dialogflow
- Open source
7. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with Dialogflow
- No free plan, unlike Dialogflow
- Built in India (Bengaluru)
8. Microsoft Copilot Studio
Microsoft · Redmond · Live chat & chatbot software · 4.3/5
Build custom copilots and bots.
₹16,000/mo
Free trial
Compared with Dialogflow
- No free plan, unlike Dialogflow
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with Dialogflow
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
Pay as you go
Free trial
Compared with Dialogflow
- No free plan, unlike Dialogflow
Dialogflow alternatives by what you need
Lowest published price
Free Dialogflow alternatives
Indian alternatives to Dialogflow
How to choose a Dialogflow alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Dialogflow alternatives — FAQs
What is the best alternative to Dialogflow in 2027?+
The closest matches to Dialogflow on App Advisor are Tidio AI (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Dialogflow, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Dialogflow?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Tidio AI (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Dialogflow?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Tidio AI also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Dialogflow?+
Yes. 8 alternatives are built in India, including Botsonic by Writesonic (Free plan), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Freshworks Freddy AI (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Dialogflow vs Tidio AI: which is better?+
Tidio AI is the closest match to Dialogflow in our catalogue. Compare them side by side before you book a demo.
How were these Dialogflow alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Dialogflow also covers, and Google's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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