Helpdesk with live chat and call centre.
Free plan
Starts at
Free plan
With live chat & chatbot software · 14 of 133 in helpdesk software
Helpdesk software with live chat & chatbot software
App Advisor lists 14 helpdesk software products that also cover live chat & chatbot software, out of 133 in the category. 1 are made in India, 5 have a free plan and 12 offer a free trial. Most compared right now: LiveAgent, Tidio, Vision Helpdesk.
Compared
Helpdesk software — with live chat & chatbot software
Ranked by how much buyers compare them. Not a paid ranking.
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Live chat and AI chatbots.
AI poweredFree plan
Starts at
Free plan
Help desk, service desk and live chat software for customer service teams.
Made in India
Starts at
Paid plans
AI customer service software with a shared inbox, chatbot and support automation.
AI poweredFree plan
Starts at
Free plan
Help desk, project management and PSA software with ticketing, live chat and a customer portal.
Starts at
Paid plans
AI omnichannel customer experience platform with chatbots and a unified agent workspace.
AI powered
Starts at
Paid plans
Customer service platform with AI chat, chatbots, video and messaging for B2C contact centres.
AI powered
Starts at
On request
Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.
Starts at
Paid plans
AI chatbot and live chat for customer support that answers queries from your content.
AI poweredFree plan
Starts at
Free plan
Website live chat that your team answers from Slack.
Starts at
Paid plans
Messaging and live chat software for B2B customer support and sales.
Starts at
Paid plans
AI chatbot software that answers customer questions on websites and messaging channels.
AI powered
Starts at
Paid plans
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Free plan
Starts at
Free plan
AI platform for customer and employee service with chatbots, search and knowledge management.
AI powered
Starts at
On request
Before you buy
What to check before you buy
Why buy helpdesk software and live chat & chatbot software together
Running both in one product removes the integration you would otherwise build and maintain, and removes the reconciliation that follows when two systems disagree. The trade is depth: a combined product is rarely the best in either category on its own. Buy combined when the handover between the two is where your time actually goes.
Check the weaker half honestly
Most products in this list lead with one of the two and treat the other as an add-on. Work out which half is the afterthought before you buy — demo the live chat & chatbot software side with your own data and your own edge cases, not the vendor's sample.
Confirm it is one product, not two licences
Some vendors present a bundle of two separately licensed products as an integrated suite. Ask whether data moves automatically or through an export, whether both halves are included in the quoted price, and whether they are upgraded on the same release cycle.
FAQs
Helpdesk software with live chat & chatbot software — questions buyers ask
Which helpdesk software also covers live chat & chatbot software in India?+
14 products on App Advisor match. The most compared are LiveAgent, Tidio, Vision Helpdesk. 1 are built in India, which usually means GST, TDS and statutory updates ship as routine releases and support runs in your timezone. Every listing shows the vendor's own published pricing.
Does App Advisor charge for this shortlist?+
No. App Advisor is free for buyers and takes no payment for ranking. Products are ordered by how much buyers compare them and by our rating, never by what a vendor pays.
How current is this list?+
The list is generated from our live catalogue, so it changes as products, pricing and free plans change. Pricing shown is the vendor's own published figure — always confirm current terms directly before you buy.
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