Cloud helpdesk with ticketing, automation and a free tier, built in Chennai.
RecommendedFeaturedMade in India
Starts at
Free plan
Free plan · 19 of 69 in helpdesk software
Free Helpdesk software in India
App Advisor lists 19 helpdesk software products with free plan, out of 69 in the category. 6 are made in India, 19 have a free plan and 17 offer a free trial. Most compared right now: Freshdesk, Zoho Desk, Help Scout.
Compared
Helpdesk software — free plan
Ranked by how much buyers compare them. Not a paid ranking.
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Context-aware helpdesk with multichannel ticketing.
RecommendedMade in IndiaFree plan
Starts at
Free plan
Email-based customer support.
Free plan
Starts at
Free plan
Customer service in HubSpot.
Free plan
Starts at
Free plan
Enterprise customer service.
Free plan
Starts at
Free · paid from $25/user/mo
IT and business service desk.
Free plan
Starts at
Free plan
Gmail-based helpdesk built in Bengaluru.
Made in IndiaFree plan
Starts at
Free plan
Helpdesk with live chat and call centre.
Free plan
Starts at
Free plan
Open-source helpdesk built in Delhi.
Made in IndiaFree planOpen source
Starts at
Free plan
Open-source ticketing.
Free planOpen source
Starts at
Free plan
Helpdesk for Microsoft Teams built in Chennai.
Made in IndiaFree plan
Starts at
Free plan
Free open-source helpdesk.
FreeOpen source
Starts at
Free
Open-source helpdesk.
Free planOpen source
Starts at
Free plan
Chat and helpdesk for startups.
Free plan
Starts at
Free plan
Live chat and AI chatbots.
AI poweredFree plan
Starts at
Free plan
Open-source PBX.
FreeOpen source
Starts at
Free
Business phone system.
Free plan
Starts at
Free plan
Shared inbox from Zoho.
Made in IndiaFree plan
Starts at
Free plan
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Free plan
Starts at
Free plan
Before you buy
What to check before you buy
“Free” usually means one of four things
A permanently free tier with hard limits; a free trial that expires; a free plan for a single user that breaks the moment a second person joins; or open-source software that is free to licence but costs money to host and maintain. Establish which one you are being offered before you build a process on it.
Check the limit that will actually bite you
Free tiers are limited by the thing you will run out of first — invoices per month, contacts, users, storage, or the one feature your workflow depends on. Find that number before you migrate data in, because migrating out later is the expensive part.
Confirm your data is portable
The cost of a free plan is switching cost. Before committing, export everything and look at what you get. If the export is a PDF rather than structured data, treat the product as harder to leave than it appears.
FAQs
Free Helpdesk software in India — questions buyers ask
Which helpdesk software is free in India?+
19 products on App Advisor match. The most compared are Freshdesk, Zoho Desk, Help Scout. 6 are built in India, which usually means GST, TDS and statutory updates ship as routine releases and support runs in your timezone. Every listing shows the vendor's own published pricing.
Does App Advisor charge for this shortlist?+
No. App Advisor is free for buyers and takes no payment for ranking. Products are ordered by how much buyers compare them and by our rating, never by what a vendor pays.
How current is this list?+
The list is generated from our live catalogue, so it changes as products, pricing and free plans change. Pricing shown is the vendor's own published figure — always confirm current terms directly before you buy.
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