1. Nuacem AI
Tresm Labs Private Limited · Hyderabad · Live chat & chatbot software · 4.1/5
Generative AI platform with autonomous AI agents for customer engagement across WhatsApp, web chat, voice and email.
On request
Quote-based
Live chat & chatbot software · Alternatives
Best Chat360 alternatives in India (2026)
Chat360 is a live chat & chatbot software product from Sumanel Technology Ventures Pvt Ltd, Pune, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 11 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to Chat360 are Nuacem AI (On request), Haptik Platform (On request), Yellow.ai (On request), ORI (On request) and Rezo.ai (On request). Yugasa Bot is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Chat360 alternative
The price isn't published
Sumanel Technology Ventures Pvt Ltd quotes Chat360 per organisation. 1 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Chat360 has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Chat360 alternatives compared
Ranked by how closely each product matches Chat360's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Chat360 (current) | On request | No | Web | Yes | 4/5 | — |
| 1 | Nuacem AI | On request | No | Web | Yes | 4.1/5 | |
| 2 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 3 |  Yellow.ai | On request | No | Web | Yes | 4.4/5 | |
| 4 |  ORI | On request | No | Web | Yes | 4.3/5 | |
| 5 |  Rezo.ai | On request | No | Web | Yes | 4.3/5 | |
| 6 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 | |
| 7 |  Gnani.ai | On request | No | Web | Yes | 4.1/5 | |
| 8 |  Vernacular Skit | On request | No | Web | Yes | 4.1/5 | |
| 9 |  Yugasa Bot | On request | Yes | Web | Yes | 4.4/5 | |
| 10 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 11 |  Avaamo | On request | No | Web | No | 4.1/5 | |
| 12 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 13 |  Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 14 |  Sierra | On request | No | Web | No | 3.9/5 | |
| 15 |  Decagon | On request | No | Web | No | 3.9/5 | |
| 16 |  Uniphore | On request | No | Web | No | 4/5 | |
| 17 |  Floatbot | On request | No | Web | No | 3.9/5 | |
| 18 |  Observe.AI | On request | No | Web | No | 3.9/5 | |
| 19 |  Ada | On request | No | Web | No | 4.1/5 | |
| 20 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 |
Top 10 Chat360 alternatives in detail
2. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
3. Yellow.ai
Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5
Enterprise conversational AI across chat and voice, built in Bengaluru.
On request
Quote-based
On request
Quote-based
On request
Quote-based
On request
Quote-based
7. Gnani.ai
Gnani Innovations · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI and speech analytics built in Bengaluru.
On request
Quote-based
8. Vernacular Skit
Skit.ai · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI for collections and support.
On request
Quote-based
9. Yugasa Bot
Yugasa Software Labs Pvt Ltd · Gurgaon · Live chat & chatbot software · 4.4/5
AI chatbot for websites and WhatsApp for lead generation, customer support and appointment booking.
On request
Free plan available
Compared with Chat360
- Has a free plan — Chat360 does not
10. Amelia (SoundHound)
SoundHound AI · Santa Clara · Live chat & chatbot software · 4.2/5
Enterprise conversational AI.
On request
Quote-based
Chat360 alternatives by what you need
Cheaper than Chat360
Free Chat360 alternatives
Indian alternatives to Chat360
How to choose a Chat360 alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Chat360 alternatives — FAQs
What is the best alternative to Chat360 in 2026?+
The closest matches to Chat360 on App Advisor are Nuacem AI (On request), Haptik Platform (On request), Yellow.ai (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Chat360, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Chat360?+
Yes. 1 of the 20 alternatives listed have a free plan or are free: Yugasa Bot (On request). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Chat360?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at ₹3,300/mo. Yugasa Bot also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Chat360?+
Yes. 11 alternatives are built in India, including Nuacem AI (On request), Haptik Platform (On request), Yellow.ai (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Chat360 vs Nuacem AI: which is better?+
Nuacem AI is the closest match to Chat360 in our catalogue. Compare them side by side before you book a demo.
How were these Chat360 alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Chat360 also covers, and Sumanel Technology Ventures Pvt Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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