1. Nuacem AI
Tresm Labs Private Limited · Hyderabad · Live chat & chatbot software · 4.1/5
Generative AI platform with autonomous AI agents for customer engagement across WhatsApp, web chat, voice and email.
On request
Quote-based
Live chat & chatbot software · Alternatives
Best Chat360 alternatives in India (2027)
Chat360 is a live chat & chatbot software product from Sumanel Technology Ventures Pvt Ltd, Pune, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 15 are built in India, and 4 start cheaper or free.
Quick answer
The closest alternatives to Chat360 are Nuacem AI (On request), Haptik Platform (On request), Verloop Chat (On request), Gnani.ai (On request) and ORI (Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates). Yugasa Bot is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Chat360 alternative
The price isn't published
Sumanel Technology Ventures Pvt Ltd quotes Chat360 per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Chat360 has no free tier. 2 alternatives do, which lets you test with real data before you pay.
Chat360 alternatives compared
Ranked by how closely each product matches Chat360's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Top 10 Chat360 alternatives in detail
2. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
On request
Quote-based
4. Gnani.ai
Gnani Innovations · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI and speech analytics built in Bengaluru.
On request
Quote-based
Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates
Quote-based
Key features
- Voice and chat agents from one shared brain
- Turn detection and barge-in
- Mid-call language switching across 10+ Indian languages
- Answers grounded in knowledge base and live CRM data
- In-call payment links, bookings and record updates
Price on request · No public pricing on rezo.ai
Quote-based
Key features
- Voice and chat virtual agents
- Complaint management and FAQ resolution
- Appointment booking
- Order and request tracking
- Post-call CRM updates and summaries
7. Yugasa Bot
Yugasa Software Labs Pvt Ltd · Gurgaon · Live chat & chatbot software · 4.4/5
AI chatbot for websites and WhatsApp for lead generation, customer support and appointment booking.
Free plan
Free plan available
Compared with Chat360
- Has a free plan — Chat360 does not
8. Amelia (SoundHound)
SoundHound AI · Santa Clara · Live chat & chatbot software · 4.2/5
Enterprise conversational AI.
On request
Quote-based
9. Forethought
Forethought · San Francisco · Live chat & chatbot software · 4.1/5
Generative AI for support.
On request
Quote-based
10. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with Chat360
- Publishes a price (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly); Chat360 is quote-only
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
Chat360 alternatives by what you need
Cheaper than Chat360
Free Chat360 alternatives
How to choose a Chat360 alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Chat360 alternatives — FAQs
What is the best alternative to Chat360 in 2027?+
The closest matches to Chat360 on App Advisor are Nuacem AI (On request), Haptik Platform (On request), Verloop Chat (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Chat360, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Chat360?+
Yes. 2 of the 20 alternatives listed have a free plan or are free: Yugasa Bot (Free plan), Yellow.ai (Free plan · then $0.99/resolution (USD)). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Chat360?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Yugasa Bot also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Chat360?+
Yes. 15 alternatives are built in India, including Nuacem AI (On request), Haptik Platform (On request), Verloop Chat (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Chat360 vs Nuacem AI: which is better?+
Nuacem AI is the closest match to Chat360 in our catalogue. Compare them side by side before you book a demo.
How were these Chat360 alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Chat360 also covers, and Sumanel Technology Ventures Pvt Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
Nuacem AI alternativesHaptik Platform alternativesVerloop Chat alternativesGnani.ai alternativesORI alternativesRezo.ai alternativesYugasa Bot alternativesAmelia (SoundHound) alternativesForethought alternativesKommunicate Chat alternativesYellow.ai alternativesDecagon alternativesAll live chat & chatbot software alternativesBrowse all alternatives