1. Exotel Contact Center
Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5
Omnichannel contact centre on Exotel.
On request
Quote-based
Compared with Kaleyra Contact Center
- Built in India (Bengaluru)
Contact center & cloud telephony · Alternatives
Best Kaleyra Contact Center alternatives in India (2026)
Kaleyra Contact Center is a contact center & cloud telephony product from Kaleyra, Milan, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to Kaleyra Contact Center are Exotel Contact Center (On request), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request), Genesys Cloud CX India (On request) and Avaya Experience Platform (On request).
Why businesses look for a Kaleyra Contact Center alternative
Indian support and GST
Kaleyra Contact Center is built in Italy. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Kaleyra Contact Center alternatives compared
Ranked by how closely each product matches Kaleyra Contact Center's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Kaleyra Contact Center (current) | On request | No | Web | No | 4.5/5 | — |
| 1 | Exotel Contact Center | On request | No | Web | Yes | 4.4/5 | vs Kaleyra Contact Center |
| 2 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | vs Kaleyra Contact Center |
| 3 |  Airtel IQ Contact Center | On request | No | Web | Yes | 4.3/5 | |
| 4 |  Genesys Cloud CX India | On request | No | Web | No | 4.3/5 | |
| 5 |  Avaya Experience Platform | On request | No | Web | No | 4.2/5 | |
| 6 |  Enghouse Interactive | On request | No | Web | No | 4.2/5 | |
| 7 |  Content Guru | On request | No | Web | No | 4.2/5 | |
| 8 |  Convoso | On request | No | Web | No | 4.2/5 | |
| 9 |  Sprinklr Service Voice | On request | No | Web | No | 4.2/5 | |
| 10 |  CallMiner | On request | No | Web | No | 4.2/5 | |
| 11 |  HGS | On request | No | Web | Yes | 4.2/5 | |
| 12 |  Calabrio | On request | No | Web | No | 4.1/5 | |
| 13 |  Firstsource | On request | No | Web | Yes | 4.2/5 | |
| 14 |  Balto | On request | No | Web | No | 4.1/5 | |
| 15 |  iEnergizer | On request | No | Web | Yes | 4.2/5 | |
| 16 |  Conneqt | On request | No | Web | Yes | 4.2/5 | |
| 17 |  Playvox | On request | No | Web | No | 4.1/5 | |
| 18 |  Fusion CX | On request | No | Web | Yes | 4.2/5 | |
| 19 |  Aspect (Alvaria) | On request | No | Web | No | 4.1/5 | |
| 20 |  Startek | On request | No | Web | No | 4.1/5 |
Top 10 Kaleyra Contact Center alternatives in detail
2. Tata Tele Smartflo CC
Tata Tele Business Services · Mumbai · Contact center & cloud telephony · 4.5/5
Cloud contact centre from Tata Tele.
On request
Quote-based
Compared with Kaleyra Contact Center
- Built in India (Mumbai)
3. Airtel IQ Contact Center
Airtel Business · New Delhi · Contact center & cloud telephony · 4.3/5
Cloud contact centre from Airtel.
On request
Quote-based
Compared with Kaleyra Contact Center
- Built in India (New Delhi)
4. Genesys Cloud CX India
Genesys · Menlo Park · Contact center & cloud telephony · 4.3/5
Genesys in India.
On request
Quote-based
5. Avaya Experience Platform
Avaya · Morristown · Contact center & cloud telephony · 4.2/5
Cloud contact centre.
On request
Quote-based
6. Enghouse Interactive
Enghouse · Markham · Contact center & cloud telephony · 4.2/5
Contact centre solutions.
On request
Quote-based
7. Content Guru
Content Guru · Bracknell · Contact center & cloud telephony · 4.2/5
Cloud contact centre.
On request
Quote-based
On request
Quote-based
9. Sprinklr Service Voice
Sprinklr · New York · Contact center & cloud telephony · 4.2/5
Voice in Sprinklr Service.
On request
Quote-based
On request
Quote-based
Kaleyra Contact Center alternatives by what you need
Indian alternatives to Kaleyra Contact Center
How to choose a Kaleyra Contact Center alternative
- Check telecom compliance and DND scrubbing for outbound.
- Compare per-minute pricing and number rental with seat costs.
- Test call quality on your agents' internet, not the vendor's.
Kaleyra Contact Center alternatives — FAQs
What is the best alternative to Kaleyra Contact Center in 2026?+
The closest matches to Kaleyra Contact Center on App Advisor are Exotel Contact Center (On request), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Kaleyra Contact Center, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Kaleyra Contact Center?+
None of the 20 closest alternatives to Kaleyra Contact Center has a free plan. Most offer a free trial instead, so ask for one before you commit.
Is there an Indian alternative to Kaleyra Contact Center?+
Yes. 8 alternatives are built in India, including Exotel Contact Center (On request), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Kaleyra Contact Center vs Exotel Contact Center: which is better?+
Exotel Contact Center is the closest match to Kaleyra Contact Center in our catalogue. Key differences: Built in India (Bengaluru). Compare them side by side before you book a demo.
How were these Kaleyra Contact Center alternatives chosen?+
Every product listed sits in contact center & cloud telephony or a category Kaleyra Contact Center also covers, and Kaleyra's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
Exotel Contact Center alternativesTata Tele Smartflo CC alternativesAirtel IQ Contact Center alternativesGenesys Cloud CX India alternativesAvaya Experience Platform alternativesEnghouse Interactive alternativesContent Guru alternativesConvoso alternativesSprinklr Service Voice alternativesCallMiner alternativesHGS alternativesCalabrio alternativesAll contact center & cloud telephony alternativesBrowse all alternatives