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Live chat & chatbot software · Alternatives

Best Tawk.to alternatives in India (2027)

Tawk.to is a live chat & chatbot software product from tawk.to, Las Vegas, priced at Free with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 15 have a free plan, 9 are built in India.

Quick answer

The closest alternatives to Tawk.to are Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Botpress (Free plan), Tars ($499 · per month for Premium; yearly billing advertised at 17% off) and WotNot (Free plan). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.

Why businesses look for a Tawk.to alternative

Indian support and GST

Tawk.to is built in United States. 9 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Reported limitation

The free widget carries 'Powered by tawk.to' branding; removing it costs $29/month.

Reported limitation

AI Assist is only partly free — the free plan is limited by chat volume, and the threshold is not published.

Reported limitation

Agent count limits and chat volume limits are raised as FAQs on tawk.to's own site but the answers were not retrievable, so caps are unclear.

Tawk.to alternatives compared

Ranked by how closely each product matches Tawk.to's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Tawk.to logoTawk.to (current)FreeYesWebNo4.6/5—
1Zoho SalesIQ logoZoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthlyYesWebYes4.8/5
2Freshchat logoFreshchatFree · paid from $19/agent/mo · Growth plan, billed annuallyYesWebYes4.8/5
3Botpress logoBotpressFree planYesWebNo4.4/5
4Tars logoTars$499 · per month for Premium; yearly billing advertised at 17% offNoWebYes4.6/5
5WotNot logoWotNotFree planYesWebYes4.4/5
6Rasa logoRasaFree planYesWebNo4.4/5
7Engati Chat logoEngati ChatQuote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversationYesWebYes4.7/5
8SmatBot logoSmatBotFree planYesWebYes4.7/5
9Chatbase logoChatbaseFree planYesWebNo4.3/5
10Chaport logoChaportFree planYesWebNo4.5/5
11Smartsupp logoSmartsuppFree planYesWebNo4.5/5
12Userlike logoUserlikeFree planYesWebNo4.5/5
13Haptik Platform logoHaptik PlatformOn requestNoWebYes4.4/5
14Yellow.ai logoYellow.aiFree plan · then $0.99/resolution (USD)YesWebYes4.4/5
15IBM watsonx Assistant logoIBM watsonx AssistantFree planYesWebNo4.4/5
16Zoho SalesIQ Zobot logoZoho SalesIQ ZobotFree planYesWebYes4.6/5
17LiveChat logoLiveChat₹1,600/moNoWebNo4.5/5
18Olark logoOlark₹2,400/moNoWebNo4.4/5
19JivoChat logoJivoChatFree planYesWebNo4.3/5
20Avaamo logoAvaamoOn requestNoWebNo4.1/5

Top 10 Tawk.to alternatives in detail

Zoho SalesIQ logo

1. Zoho SalesIQ

Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5

Website chat, visitor tracking and chatbots.

Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly

Free plan available

Compared with Tawk.to

  • Built in India (Chennai)

Key features

  • Operator chat with routing and transfer
  • Canned replies
  • File sharing and voice notes
  • Chat translation
  • Real-time visitor details
Freshchat logo

2. Freshchat

Freshworks · San Mateo · Live chat & chatbot software · 4.8/5

Messaging and chatbots for support.

Free · paid from $19/agent/mo · Growth plan, billed annually

Free plan available

Compared with Tawk.to

  • Built in India (San Mateo)

Key features

  • Website and in-app chat widget
  • WhatsApp with interactive messages
  • Instagram DMs, comments, story replies and mentions
  • Facebook, SMS, LINE and Apple Messages for Business
  • Email inside the same inbox
Botpress logo

3. Botpress

Botpress · Quebec City · Live chat & chatbot software · 4.4/5

Open-source bot platform.

Free plan

Free plan available

Compared with Tawk.to

  • Open source
Tars logo

4. Tars

Tars · Bengaluru · Live chat & chatbot software · 4.6/5

Conversational landing page bots.

$499 · per month for Premium; yearly billing advertised at 17% off

Free trial

Compared with Tawk.to

  • No free plan, unlike Tawk.to
  • Built in India (Bengaluru)

Key features

  • No-code drag-and-drop flow editor
  • 2,000+ templates
  • Test environment with versioned publishing
  • Rollback to earlier versions
  • Knowledge base from PDFs, websites and Google Drive
WotNot logo

5. WotNot

WotNot · Ahmedabad · Live chat & chatbot software · 4.4/5

No-code chatbot builder built in Ahmedabad.

Free plan

Free plan available

Compared with Tawk.to

  • Built in India (Ahmedabad)
Rasa logo

6. Rasa

Rasa · Berlin · Live chat & chatbot software · 4.4/5

Open-source conversational AI.

Free plan

Free plan available

Compared with Tawk.to

  • Open source
Engati Chat logo

7. Engati Chat

Engati · Mumbai · Live chat & chatbot software · 4.7/5

Live chat and bots.

Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation

Free plan available

Compared with Tawk.to

  • Built in India (Mumbai)

Key features

  • OneView unified inbox
  • Context-based intelligent routing
  • Group conversations with peers
  • Video calling with screen share
  • Two-way auto-translation
SmatBot logo

8. SmatBot

SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5

Chatbot builder built in Hyderabad.

Free plan

Free plan available

Compared with Tawk.to

  • Built in India (Hyderabad)

Tawk.to alternatives by what you need

How to choose a Tawk.to alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

Tawk.to alternatives — FAQs

What is the best alternative to Tawk.to in 2027?+

The closest matches to Tawk.to on App Advisor are Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Botpress (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Tawk.to, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Tawk.to?+

Yes. 15 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Botpress (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Tawk.to?+

Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Tawk.to?+

Yes. 9 alternatives are built in India, including Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), Tars ($499 · per month for Premium; yearly billing advertised at 17% off). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Tawk.to vs Zoho SalesIQ: which is better?+

Zoho SalesIQ is the closest match to Tawk.to in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.

How were these Tawk.to alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category Tawk.to also covers, and tawk.to's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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