1. Dialogflow
Google · Mountain View · Live chat & chatbot software · 4.4/5
Google's conversational AI platform.
Free plan
Free plan available
Live chat & chatbot software · Alternatives
Best CometChat alternatives in India (2027)
CometChat is a live chat & chatbot software product from CometChat, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 17 have a free plan, 11 are built in India.
Quick answer
The closest alternatives to CometChat are Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan), Botsonic by Writesonic (Free plan) and Rasa (Free plan). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a CometChat alternative
Indian support and GST
CometChat is built outside India. 11 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
CometChat alternatives compared
Ranked by how closely each product matches CometChat's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Top 10 CometChat alternatives in detail
Free plan
Free plan available
Free plan
Free plan available
4. Botsonic by Writesonic
Writesonic · San Francisco · Live chat & chatbot software · 4.4/5
AI chatbot builder from Writesonic.
Free plan
Free plan available
Compared with CometChat
- Built in India (San Francisco)
Free plan
Free plan available
Compared with CometChat
- Open source
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with CometChat
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
7. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with CometChat
- No free plan, unlike CometChat
- Built in India (Bengaluru)
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
8. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with CometChat
- Built in India (Hyderabad)
9. Chatbase
Chatbase · Toronto · Live chat & chatbot software · 4.3/5
Custom ChatGPT for your website.
Free plan
Free plan available
10. Yugasa Bot
Yugasa Software Labs Pvt Ltd · Gurgaon · Live chat & chatbot software · 4.4/5
AI chatbot for websites and WhatsApp for lead generation, customer support and appointment booking.
Free plan
Free plan available
Compared with CometChat
- Built in India (Gurgaon)
CometChat alternatives by what you need
Lowest published price
Free CometChat alternatives
Indian alternatives to CometChat
- Botsonic by WritesonicFree plan
- Engati ChatQuote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
- Kommunicate ChatFrom $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
- SmatBotFree plan
- Yugasa BotFree plan
Zoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
How to choose a CometChat alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
CometChat alternatives — FAQs
What is the best alternative to CometChat in 2027?+
The closest matches to CometChat on App Advisor are Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match CometChat, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to CometChat?+
Yes. 17 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan), Tidio AI (Free plan), Voiceflow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to CometChat?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to CometChat?+
Yes. 11 alternatives are built in India, including Botsonic by Writesonic (Free plan), Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
CometChat vs Dialogflow: which is better?+
Dialogflow is the closest match to CometChat in our catalogue. Compare them side by side before you book a demo.
How were these CometChat alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category CometChat also covers, and CometChat's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which CometChat alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Dialogflow alternativesTidio AI alternativesVoiceflow alternativesBotsonic by Writesonic alternativesRasa alternativesEngati Chat alternativesKommunicate Chat alternativesSmatBot alternativesChatbase alternativesYugasa Bot alternativesZoho SalesIQ alternativesFreshchat alternativesAll live chat & chatbot software alternativesBrowse all alternatives