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CRM software · Alternatives

Best Freshsales alternatives in India (2027)

Freshsales is a crm software product from Freshworks, San Mateo, priced at ₹750/mo with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 6 have a free plan, 19 are built in India, and 13 start cheaper or free.

Quick answer

The closest alternatives to Freshsales are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo), Cratio CRM (Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST) and SalesBabu CRM (From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply). Zoho CRM is the top-ranked option with a free plan. Published prices in this list start at ₹199/month.

Why businesses look for a Freshsales alternative

Cost

Freshsales starts at ₹750/mo. 13 alternatives start lower or have a free plan.

Reported limitation

Forecasting insights, sandbox and audit logs require the Enterprise plan

Reported limitation

Branded documents ($19/user/month) and extra Freddy AI Agent sessions ($49/100 sessions) cost extra

Reported limitation

No permanent free plan is advertised on the pricing page

Freshsales alternatives compared

Ranked by how closely each product matches Freshsales's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Freshsales logoFreshsales (current)₹750/moYesWebYes4.8/5—
1Zoho CRM logoZoho CRM₹800/moYesWebYes4.9/5vs Freshsales
2Zoho CRM for Real Estate logoZoho CRM for Real Estate₹800/moYesWebYes4.6/5
3Donateazy logoDonateazy₹999/moYesWebYes4.4/5
4Cratio CRM logoCratio CRMRs 399 · per user per month, billed annually, 5-user minimum, plus 18% GSTNoWebYes4.6/5
5SalesBabu CRM logoSalesBabu CRMFrom ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences applyNoWebYes4.7/5
6Solid Performers CRM logoSolid Performers CRM₹950/moNoWebYes4.5/5
7Kylas CRM logoKylas CRMFree planYesWebYes4.7/5vs Freshsales
8LeadSquared logoLeadSquared₹2,500/moNoWebYes4.7/5vs Freshsales
9Maple CRM logoMaple CRM₹500/moNoWebYes4.5/5
10CallHippo CRM logoCallHippo CRM₹1,200/moNoWebYes4.5/5
11Vtiger CRM logoVtiger CRMFree planYesWebYes4.7/5vs Freshsales
12LeadHeed logoLeadHeed₹700/moNoWebYes4.3/5
13Zoho Bigin logoZoho BiginFree planYesWebYes4.7/5vs Freshsales
14Corefactors logoCorefactors₹199/moNoWebYes4.6/5
15Whiz Sales logoWhiz Sales₹649/moNoWebYes4.3/5
16Justdial JD Omni logoJustdial JD Omni₹1,000/moNoWebYes4.4/5
17SalesTown CRM logoSalesTown CRM₹600/moNoWebYes4.3/5
18Sales Mantra logoSales Mantra₹500/moNoWebYes4.4/5
19Crm.io by 500apps logoCrm.io by 500apps₹1,000/moNoWebYes4.3/5
20Pipedrive logoPipedrive₹1,200/moNoWebNo4.5/5

Top 10 Freshsales alternatives in detail

Zoho CRM logo

1. Zoho CRM

Zoho Corporation · Chennai · CRM software · 4.9/5

Sales CRM with deep customisation and a very large integration ecosystem.

₹800/mo

Free plan available

Compared with Freshsales

  • Starts ₹50/mo higher (₹800/mo vs ₹750/mo)

Key features

  • Lead, contact and deal management
  • Multiple sales pipelines
  • Sales forecasting
  • Built-in calling and email integration
  • Workflow rules
Donateazy logo

3. Donateazy

ORIS Intelligence Pvt Ltd · Bangalore · CRM software · 4.4/5

Donations and compliance platform for Indian NGOs with donor CRM, receipts and automated 10BD, 10BE and FC-4 filings.

₹999/mo

Free plan available

Compared with Freshsales

  • Starts ₹249/mo higher (₹999/mo vs ₹750/mo)
Cratio CRM logo

4. Cratio CRM

Cratio Software · Chennai · CRM software · 4.6/5

Sales CRM with lead capture from IndiaMART and Justdial.

Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹50/mo cheaper (Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST vs ₹750/mo)

Key features

  • Unified inbox for calls, WhatsApp and portal leads
  • IndiaMART, JustDial and TradeIndia connectors
  • Facebook Lead Ads and Google Ads capture
  • Missed-call and website form leads
  • Auto-assignment by team, source or location
SalesBabu CRM logo

5. SalesBabu CRM

SalesBabu Business Solutions · Bengaluru · CRM software · 4.7/5

Cloud CRM for SMEs with lead, quotation and service tracking.

From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹250/mo higher (From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply vs ₹750/mo)

Key features

  • Lead tracker for new enquiries
  • Lead-to-opportunity conversion
  • Contact and customer database
  • Competitor tracking on leads
  • Quotation maker with email quotation
Solid Performers CRM logo

6. Solid Performers CRM

Solid Performers · Bengaluru · CRM software · 4.5/5

CRM for sales, marketing and customer support.

₹950/mo

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹200/mo higher (₹950/mo vs ₹750/mo)

Key features

  • Automated lead addition
  • Rotational lead allocation by source
  • Automated welcome email and SMS
  • Follow-up reminders and lead nurturing
  • Data access restriction
LeadSquared logo

8. LeadSquared

LeadSquared · Bengaluru · CRM software · 4.7/5

Sales execution CRM built for high-volume inside-sales teams.

₹2,500/mo

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹1,750/mo higher (₹2,500/mo vs ₹750/mo)

Key features

  • Lead management and lead prioritisation
  • Sales pipeline visibility
  • Workflow automation
  • Permission templates and role controls
  • Webhooks and API access
Maple CRM logo

9. Maple CRM

Denisys Technologies · Bengaluru · CRM software · 4.5/5

Cloud CRM for sales and service teams.

₹500/mo

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹250/mo cheaper (₹500/mo vs ₹750/mo)
CallHippo CRM logo

10. CallHippo CRM

CallHippo · Ahmedabad · CRM software · 4.5/5

Virtual phone system with CRM features.

₹1,200/mo

Free trial

Compared with Freshsales

  • No free plan, unlike Freshsales
  • Starts ₹450/mo higher (₹1,200/mo vs ₹750/mo)

Freshsales alternatives by what you need

How to choose a Freshsales alternative

  • Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
  • Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
  • Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.

Freshsales alternatives — FAQs

What is the best alternative to Freshsales in 2027?+

The closest matches to Freshsales on App Advisor are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshsales, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Freshsales?+

Yes. 6 of the 20 alternatives listed have a free plan or are free: Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Freshsales?+

Among alternatives that publish a price, Corefactors starts lowest at ₹199/mo, compared with ₹750/mo for Freshsales. Zoho CRM also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Freshsales?+

Yes. 19 alternatives are built in India, including Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Freshsales vs Zoho CRM: which is better?+

Zoho CRM is the closest match to Freshsales in our catalogue. Key differences: Starts ₹50/mo higher (₹800/mo vs ₹750/mo). Compare them side by side before you book a demo.

How were these Freshsales alternatives chosen?+

Every product listed sits in crm software or a category Freshsales also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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