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CRM software · Alternatives
Freshworks CRM is a crm software product from Freshworks, San Mateo, priced at ₹750/mo with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 6 have a free plan, 19 are built in India, and 13 start cheaper or free.
Quick answer
The closest alternatives to Freshworks CRM are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo), Cratio CRM (Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST) and SalesBabu CRM (From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply). Zoho CRM is the top-ranked option with a free plan. Published prices in this list start at ₹199/month.
Cost
Freshworks CRM starts at ₹750/mo. 13 alternatives start lower or have a free plan.
Ranked by how closely each product matches Freshworks CRM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshworks CRM (current) | ₹750/mo | Yes | Web | Yes | 4.5/5 | — |
| 1 |  Zoho CRM | ₹800/mo | Yes | Web | Yes | 4.9/5 | |
| 2 |  Zoho CRM for Real Estate | ₹800/mo | Yes | Web | Yes | 4.6/5 | |
| 3 |  Donateazy | ₹999/mo | Yes | Web | Yes | 4.4/5 | |
| 4 |  Cratio CRM | Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST | No | Web | Yes | 4.6/5 | |
| 5 |  SalesBabu CRM | From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply | No | Web | Yes | 4.7/5 | |
| 6 |  Solid Performers CRM | ₹950/mo | No | Web | Yes | 4.5/5 | |
| 7 |  Kylas CRM | Free plan | Yes | Web | Yes | 4.7/5 | |
| 8 |  LeadSquared | ₹2,500/mo | No | Web | Yes | 4.7/5 | |
| 9 |  Maple CRM | ₹500/mo | No | Web | Yes | 4.5/5 | |
| 10 |  CallHippo CRM | ₹1,200/mo | No | Web | Yes | 4.5/5 | |
| 11 |  Vtiger CRM | Free plan | Yes | Web | Yes | 4.7/5 | |
| 12 |  LeadHeed | ₹700/mo | No | Web | Yes | 4.3/5 | |
| 13 |  Zoho Bigin | Free plan | Yes | Web | Yes | 4.7/5 | |
| 14 |  Corefactors | ₹199/mo | No | Web | Yes | 4.6/5 | |
| 15 |  Whiz Sales | ₹649/mo | No | Web | Yes | 4.3/5 | |
| 16 |  Justdial JD Omni | ₹1,000/mo | No | Web | Yes | 4.4/5 | |
| 17 |  SalesTown CRM | ₹600/mo | No | Web | Yes | 4.3/5 | |
| 18 |  Sales Mantra | ₹500/mo | No | Web | Yes | 4.4/5 | |
| 19 |  Crm.io by 500apps | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 20 |  Pipedrive | ₹1,200/mo | No | Web | No | 4.5/5 |
Zoho Corporation · Chennai · CRM software · 4.9/5
Sales CRM with deep customisation and a very large integration ecosystem.
₹800/mo
Free plan available
Compared with Freshworks CRM
Key features
Zoho Corporation · Chennai · CRM software · 4.6/5
Real-estate configured edition of Zoho CRM.
₹800/mo
Free plan available
Compared with Freshworks CRM
ORIS Intelligence Pvt Ltd · Bangalore · CRM software · 4.4/5
Donations and compliance platform for Indian NGOs with donor CRM, receipts and automated 10BD, 10BE and FC-4 filings.
₹999/mo
Free plan available
Compared with Freshworks CRM
Cratio Software · Chennai · CRM software · 4.6/5
Sales CRM with lead capture from IndiaMART and Justdial.
Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST
Free trial
Compared with Freshworks CRM
Key features
SalesBabu Business Solutions · Bengaluru · CRM software · 4.7/5
Cloud CRM for SMEs with lead, quotation and service tracking.
From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply
Free trial
Compared with Freshworks CRM
Key features
Solid Performers · Bengaluru · CRM software · 4.5/5
CRM for sales, marketing and customer support.
₹950/mo
Free trial
Compared with Freshworks CRM
Key features
Kylas · Pune · CRM software · 4.7/5
Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
Free plan
Free plan available
Key features
LeadSquared · Bengaluru · CRM software · 4.7/5
Sales execution CRM built for high-volume inside-sales teams.
₹2,500/mo
Free trial
Compared with Freshworks CRM
Key features
Denisys Technologies · Bengaluru · CRM software · 4.5/5
Cloud CRM for sales and service teams.
₹500/mo
Free trial
Compared with Freshworks CRM
CallHippo · Ahmedabad · CRM software · 4.5/5
Virtual phone system with CRM features.
₹1,200/mo
Free trial
Compared with Freshworks CRM
The closest matches to Freshworks CRM on App Advisor are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshworks CRM, then by rating. The best choice depends on your team size and budget.
Yes. 6 of the 20 alternatives listed have a free plan or are free: Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Corefactors starts lowest at ₹199/mo, compared with ₹750/mo for Freshworks CRM. Zoho CRM also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 19 alternatives are built in India, including Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zoho CRM is the closest match to Freshworks CRM in our catalogue. Key differences: Starts ₹50/mo higher (₹800/mo vs ₹750/mo). Compare them side by side before you book a demo.
Every product listed sits in crm software or a category Freshworks CRM also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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