₹2,400/mo
Free trial
Key features
- Shared inbox
- Ticketing
- Multiple inboxes (Advanced and above)
- Round robin assignment (Advanced and above)
- Workflow automation (Advanced and above)
Helpdesk software · Alternatives
Best Siena AI alternatives in India (2027)
Siena AI is a helpdesk software product from Siena AI, Wilmington, priced at Paid plans. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 2 are built in India.
Quick answer
The closest alternatives to Siena AI are Intercom (₹2,400/mo), Gorgias (₹800/mo), Workativ (Paid plans), Quickchat AI (Free plan) and Zendesk Support (₹1,600/mo). Quickchat AI is the top-ranked option with a free plan. Published prices in this list start at ₹800/month.
Why businesses look for a Siena AI alternative
There is no free plan
Siena AI has no free tier. 2 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Siena AI is built in USA. 2 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Siena AI alternatives compared
Ranked by how closely each product matches Siena AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Siena AI (current) | Paid plans | No | Web | No | 4/5 | — |
| 1 | Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 2 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 3 |  Workativ | Paid plans | No | Web | Yes | 4.2/5 | |
| 4 |  Quickchat AI | Free plan | Yes | Web | No | 4.2/5 | |
| 5 |  Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 6 |  Plain | Paid plans | No | Web | No | 4/5 | |
| 7 |  Yuma AI | Paid plans | No | Web | No | 4/5 | |
| 8 |  Kodif | Paid plans | No | Web | No | 3.9/5 | |
| 9 |  Aisera | On request | No | Web | No | 4/5 | |
| 10 |  Rezolve.ai | On request | No | Web | No | 4/5 | |
| 11 |  Zipchat AI | Paid plans | No | Web | No | 3.9/5 | |
| 12 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 13 |  Thena | Paid plans | No | Web | No | 3.9/5 | |
| 14 |  SparrowDesk | Paid plans | No | Web | No | 3.9/5 | |
| 15 |  Supportbench | $32/agent/month billed annually; $40 monthly | No | Web | No | 3.9/5 | |
| 16 |  Unthread | Paid plans | No | Web | No | 3.9/5 | |
| 17 |  Tidio | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 19 |  NiCE Cognigy | On request | No | Web | No | 3.9/5 | |
| 20 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 |
Top 10 Siena AI alternatives in detail
₹800/mo
Free trial
Key features
- Shared ticket inbox
- Ticket-volume based plans from 50 to 5,000 tickets/month
- Automated Rules
- Unlimited agents (pricing is not per agent)
- Email via Gmail and Outlook/Office 365 integrations
3. Workativ
Workativ · Chennai · Helpdesk software · 4.2/5
AI agent platform that automates HR and IT support requests for employees.
Paid plans
Free trial
Compared with Siena AI
- Built in India (Chennai)
4. Quickchat AI
Quickchat AI · San Francisco · Helpdesk software · 4.2/5
AI agents for customer support that reduce new support tickets.
Free plan
Free plan available
Compared with Siena AI
- Has a free plan — Siena AI does not
₹1,600/mo
Free trial
6. Plain
Not Just Tickets Ltd · Altrincham · Helpdesk software · 4/5
AI support platform built for B2B teams, with ticketing and an autonomous support agent.
Paid plans
Free trial
7. Yuma AI
Yuma AI · Cambridge · Helpdesk software · 4/5
AI agents for ecommerce customer support, sales, social and chat.
Paid plans
Free trial
8. Kodif
Kodif · San Francisco · Helpdesk software · 3.9/5
AI customer support that takes actions on ecommerce orders and tickets.
Paid plans
Free trial
9. Aisera
Aisera · San Jose · Helpdesk software · 4/5
Agentic AI platform that automates IT, HR and customer service requests for enterprises.
On request
Quote-based
10. Rezolve.ai
Actionable Science · Dublin · Helpdesk software · 4/5
AI service desk that resolves employee IT and HR tickets inside Microsoft Teams.
On request
Quote-based
Siena AI alternatives by what you need
Lowest published price
Free Siena AI alternatives
Indian alternatives to Siena AI
How to choose a Siena AI alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
Siena AI alternatives — FAQs
What is the best alternative to Siena AI in 2027?+
The closest matches to Siena AI on App Advisor are Intercom (₹2,400/mo), Gorgias (₹800/mo), Workativ (Paid plans). They are ranked by how closely their category, pricing model, platforms and target business size match Siena AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Siena AI?+
Yes. 2 of the 20 alternatives listed have a free plan or are free: Quickchat AI (Free plan), Tidio (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Siena AI?+
Among alternatives that publish a price, Gorgias starts lowest at ₹800/mo. Quickchat AI also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Siena AI?+
Yes. 2 alternatives are built in India, including Workativ (Paid plans), Freshservice (₹1,600/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Siena AI vs Intercom: which is better?+
Intercom is the closest match to Siena AI in our catalogue. Compare them side by side before you book a demo.
How were these Siena AI alternatives chosen?+
Every product listed sits in helpdesk software or a category Siena AI also covers, and Siena AI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Siena AI alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Intercom alternativesGorgias alternativesWorkativ alternativesQuickchat AI alternativesZendesk Support alternativesPlain alternativesYuma AI alternativesKodif alternativesAisera alternativesRezolve.ai alternativesZipchat AI alternativesFreshservice alternativesAll helpdesk software alternativesBrowse all alternatives