₹1,600/mo
Free trial
Compared with Gorgias
- Starts ₹800/mo higher (₹1,600/mo vs ₹800/mo)
Helpdesk software · Alternatives
Best Gorgias alternatives in India (2027)
Gorgias is a helpdesk software product from Gorgias, San Francisco, priced at ₹800/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 8 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to Gorgias are Zendesk Support (₹1,600/mo), Intercom (₹2,400/mo), Freshservice (₹1,600/mo), Supportbee (₹1,000/mo) and Helpwise (₹1,000/mo). Crisp is the top-ranked option with a free plan. Published prices in this list start at ₹500/month.
Why businesses look for a Gorgias alternative
There is no free plan
Gorgias has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Cost
Gorgias starts at ₹800/mo. 2 alternatives start lower or have a free plan.
Indian support and GST
Gorgias is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
The live pricing page is JavaScript-rendered and does not expose figures to simple fetches, making independent verification harder.
Reported limitation
AI Agent pricing is only partly published: a $250/month starting figure with an undisclosed per-outcome automation fee.
Reported limitation
Automated Rules and AI replies consume billable tickets, so automation does not reduce ticket costs.
Gorgias alternatives compared
Ranked by how closely each product matches Gorgias's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Gorgias (current) | ₹800/mo | No | Web | No | 4.4/5 | — |
| 1 | Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 2 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 3 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 4 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 6 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 7 |  HelpCrunch | ₹1,000/mo | No | Web | No | 4.3/5 | |
| 8 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 9 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 10 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 11 |  Front | ₹1,600/mo | No | Web | No | 4.4/5 | |
| 12 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 13 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 14 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 15 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 16 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 17 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Kapture CX | Custom quote · Agent-based, interaction-based or hybrid pricing | No | Web | Yes | 4.4/5 | |
| 19 |  Crisp | Free plan | Yes | Web | No | 4.4/5 | |
| 20 |  Re:amaze | ₹2,400/mo | No | Web | No | 4.4/5 |
Top 10 Gorgias alternatives in detail
₹2,400/mo
Free trial
Compared with Gorgias
- Starts ₹1,600/mo higher (₹2,400/mo vs ₹800/mo)
Key features
- Shared inbox
- Ticketing
- Multiple inboxes (Advanced and above)
- Round robin assignment (Advanced and above)
- Workflow automation (Advanced and above)
3. Freshservice
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with Gorgias
- Starts ₹800/mo higher (₹1,600/mo vs ₹800/mo)
- Built in India (San Mateo)
Key features
- Incident management
- Problem management
- Change management
- Release management
- Unified service catalog with extensible workflows
₹1,000/mo
Free trial
Compared with Gorgias
- Starts ₹200/mo higher (₹1,000/mo vs ₹800/mo)
- Built in India (Bengaluru)
₹1,000/mo
Free trial
Compared with Gorgias
- Starts ₹200/mo higher (₹1,000/mo vs ₹800/mo)
- Built in India (New Delhi)
Key features
- Shared inboxes for Gmail and Microsoft 365 addresses
- Private notes and @mentions on conversations
- Collision detection to stop two agents replying
- Shared drafts and saved replies
- Personal inbox per user alongside team inboxes
6. Zoho Desk Express
Zoho Corporation · Chennai · Helpdesk software · 4.6/5
Lightweight helpdesk edition.
₹500/mo
Free trial
Compared with Gorgias
- Starts ₹300/mo cheaper (₹500/mo vs ₹800/mo)
- Built in India (Chennai)
₹1,000/mo
Free trial
Compared with Gorgias
- Starts ₹200/mo higher (₹1,000/mo vs ₹800/mo)
₹1,200/mo
Free trial
Compared with Gorgias
- Starts ₹400/mo higher (₹1,200/mo vs ₹800/mo)
₹2,000/mo
Free trial
Compared with Gorgias
- Starts ₹1,200/mo higher (₹2,000/mo vs ₹800/mo)
₹1,500/mo
Free trial
Compared with Gorgias
- Starts ₹700/mo higher (₹1,500/mo vs ₹800/mo)
Gorgias alternatives by what you need
Cheaper than Gorgias
Free Gorgias alternatives
How to choose a Gorgias alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
Gorgias alternatives — FAQs
What is the best alternative to Gorgias in 2027?+
The closest matches to Gorgias on App Advisor are Zendesk Support (₹1,600/mo), Intercom (₹2,400/mo), Freshservice (₹1,600/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Gorgias, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Gorgias?+
Yes. 1 of the 20 alternatives listed have a free plan or are free: Crisp (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Gorgias?+
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo, compared with ₹800/mo for Gorgias. Crisp also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Gorgias?+
Yes. 8 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Gorgias vs Zendesk Support: which is better?+
Zendesk Support is the closest match to Gorgias in our catalogue. Key differences: Starts ₹800/mo higher (₹1,600/mo vs ₹800/mo). Compare them side by side before you book a demo.
How were these Gorgias alternatives chosen?+
Every product listed sits in helpdesk software or a category Gorgias also covers, and Gorgias's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Gorgias alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Zendesk Support alternativesIntercom alternativesFreshservice alternativesSupportbee alternativesHelpwise alternativesZoho Desk Express alternativesHelpCrunch alternativesEnchant alternativesHappyFox alternativesGroove alternativesFront alternativesFreshdesk Omni alternativesAll helpdesk software alternativesBrowse all alternatives