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Best Freshsales Suite alternatives in India (2027)

Freshsales Suite is a crm software product from Freshworks, San Mateo, priced at ₹1,300/mo with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 6 have a free plan, 16 are built in India, and 16 start cheaper or free.

Quick answer

The closest alternatives to Freshsales Suite are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo), SalesBabu CRM (From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply) and LeadSquared (₹2,500/mo). Zoho CRM is the top-ranked option with a free plan. Published prices in this list start at ₹700/month.

Why businesses look for a Freshsales Suite alternative

Cost

Freshsales Suite starts at ₹1,300/mo. 16 alternatives start lower or have a free plan.

Reported limitation

Public pricing page lists only USD prices, with no INR rate card for Indian buyers

Reported limitation

Sales sequences, territory management and contact scoring are locked to Pro at $39 per user

Reported limitation

Custom modules, sandbox and audit logs need the $59 Enterprise plan

Freshsales Suite alternatives compared

Ranked by how closely each product matches Freshsales Suite's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Freshsales Suite logoFreshsales Suite (current)₹1,300/moYesWebYes4.7/5—
1Zoho CRM logoZoho CRM₹800/moYesWebYes4.9/5
2Zoho CRM for Real Estate logoZoho CRM for Real Estate₹800/moYesWebYes4.6/5
3Donateazy logoDonateazy₹999/moYesWebYes4.4/5
4SalesBabu CRM logoSalesBabu CRMFrom ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences applyNoWebYes4.7/5
5LeadSquared logoLeadSquared₹2,500/moNoWebYes4.7/5
6CallHippo CRM logoCallHippo CRM₹1,200/moNoWebYes4.5/5
7Cratio CRM logoCratio CRMRs 399 · per user per month, billed annually, 5-user minimum, plus 18% GSTNoWebYes4.6/5
8Solid Performers CRM logoSolid Performers CRM₹950/moNoWebYes4.5/5
9Kylas CRM logoKylas CRMFree planYesWebYes4.7/5
10Pipedrive logoPipedrive₹1,200/moNoWebNo4.5/5
11Vtiger CRM logoVtiger CRMFree planYesWebYes4.7/5
12Zoho Bigin logoZoho BiginFree planYesWebYes4.7/5
13AntMyERP logoAntMyERP₹1,200/moNoWebYes4.3/5
14Justdial JD Omni logoJustdial JD Omni₹1,000/moNoWebYes4.4/5
15Zendesk Sell logoZendesk Sell₹1,500/moNoWebNo4.5/5
16Zoho CRM Plus logoZoho CRM Plus₹3,400/moNoWebYes4.6/5
17Crm.io by 500apps logoCrm.io by 500apps₹1,000/moNoWebYes4.3/5
18Less Annoying CRM logoLess Annoying CRM₹1,200/moNoWebNo4.4/5
19TradeIndia Seller CRM logoTradeIndia Seller CRM₹2,000/moNoWebYes4.4/5
20Monday Sales CRM logoMonday Sales CRM₹1,000/moNoWebNo4.4/5

Top 10 Freshsales Suite alternatives in detail

Zoho CRM logo

1. Zoho CRM

Zoho Corporation · Chennai · CRM software · 4.9/5

Sales CRM with deep customisation and a very large integration ecosystem.

₹800/mo

Free plan available

Compared with Freshsales Suite

  • Starts ₹500/mo cheaper (₹800/mo vs ₹1,300/mo)

Key features

  • Lead, contact and deal management
  • Multiple sales pipelines
  • Sales forecasting
  • Built-in calling and email integration
  • Workflow rules
Donateazy logo

3. Donateazy

ORIS Intelligence Pvt Ltd · Bangalore · CRM software · 4.4/5

Donations and compliance platform for Indian NGOs with donor CRM, receipts and automated 10BD, 10BE and FC-4 filings.

₹999/mo

Free plan available

Compared with Freshsales Suite

  • Starts ₹301/mo cheaper (₹999/mo vs ₹1,300/mo)
SalesBabu CRM logo

4. SalesBabu CRM

SalesBabu Business Solutions · Bengaluru · CRM software · 4.7/5

Cloud CRM for SMEs with lead, quotation and service tracking.

From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹300/mo cheaper (From ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences apply vs ₹1,300/mo)

Key features

  • Lead tracker for new enquiries
  • Lead-to-opportunity conversion
  • Contact and customer database
  • Competitor tracking on leads
  • Quotation maker with email quotation
LeadSquared logo

5. LeadSquared

LeadSquared · Bengaluru · CRM software · 4.7/5

Sales execution CRM built for high-volume inside-sales teams.

₹2,500/mo

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹1,200/mo higher (₹2,500/mo vs ₹1,300/mo)

Key features

  • Lead management and lead prioritisation
  • Sales pipeline visibility
  • Workflow automation
  • Permission templates and role controls
  • Webhooks and API access
CallHippo CRM logo

6. CallHippo CRM

CallHippo · Ahmedabad · CRM software · 4.5/5

Virtual phone system with CRM features.

₹1,200/mo

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹100/mo cheaper (₹1,200/mo vs ₹1,300/mo)
Cratio CRM logo

7. Cratio CRM

Cratio Software · Chennai · CRM software · 4.6/5

Sales CRM with lead capture from IndiaMART and Justdial.

Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹600/mo cheaper (Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST vs ₹1,300/mo)

Key features

  • Unified inbox for calls, WhatsApp and portal leads
  • IndiaMART, JustDial and TradeIndia connectors
  • Facebook Lead Ads and Google Ads capture
  • Missed-call and website form leads
  • Auto-assignment by team, source or location
Solid Performers CRM logo

8. Solid Performers CRM

Solid Performers · Bengaluru · CRM software · 4.5/5

CRM for sales, marketing and customer support.

₹950/mo

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹350/mo cheaper (₹950/mo vs ₹1,300/mo)

Key features

  • Automated lead addition
  • Rotational lead allocation by source
  • Automated welcome email and SMS
  • Follow-up reminders and lead nurturing
  • Data access restriction
Kylas CRM logo

9. Kylas CRM

Kylas · Pune · CRM software · 4.7/5

Flat-fee Indian CRM with unlimited users instead of per-seat pricing.

Free plan

Free plan available

Key features

  • Lead, contact, company and deal management
  • Pipeline management
  • Quotations
  • Tasks
  • History feed
Pipedrive logo

10. Pipedrive

Pipedrive · Tallinn · CRM software · 4.5/5

Pipeline-first sales CRM for small teams.

₹1,200/mo

Free trial

Compared with Freshsales Suite

  • No free plan, unlike Freshsales Suite
  • Starts ₹100/mo cheaper (₹1,200/mo vs ₹1,300/mo)

Freshsales Suite alternatives by what you need

How to choose a Freshsales Suite alternative

  • Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
  • Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
  • Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.

Freshsales Suite alternatives — FAQs

What is the best alternative to Freshsales Suite in 2027?+

The closest matches to Freshsales Suite on App Advisor are Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshsales Suite, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Freshsales Suite?+

Yes. 6 of the 20 alternatives listed have a free plan or are free: Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Freshsales Suite?+

Among alternatives that publish a price, Cratio CRM starts lowest at Rs 399 · per user per month, billed annually, 5-user minimum, plus 18% GST, compared with ₹1,300/mo for Freshsales Suite. Zoho CRM also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Freshsales Suite?+

Yes. 16 alternatives are built in India, including Zoho CRM (₹800/mo), Zoho CRM for Real Estate (₹800/mo), Donateazy (₹999/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Freshsales Suite vs Zoho CRM: which is better?+

Zoho CRM is the closest match to Freshsales Suite in our catalogue. Key differences: Starts ₹500/mo cheaper (₹800/mo vs ₹1,300/mo). Compare them side by side before you book a demo.

How were these Freshsales Suite alternatives chosen?+

Every product listed sits in crm software or a category Freshsales Suite also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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