Free plan
Free plan available
Key features
- Website chat widget
- Billable-conversation based plans
- Multichannel inbox
- Flows visual chatbot builder (metered by visitors reached)
- Macros (Growth and above)
Helpdesk software · Alternatives
Best LiveChatAI alternatives in India (2027)
LiveChatAI is a helpdesk software product from LiveChatAI, Ankara, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 17 have a free plan, 5 are built in India.
Quick answer
The closest alternatives to LiveChatAI are Tidio (Free plan), LiveAgent (Free plan), Desku (Free plan), eesel AI (Free plan) and ProProfs Help Desk (Free plan). Tidio is the top-ranked option with a free plan.
Why businesses look for a LiveChatAI alternative
Indian support and GST
LiveChatAI is built in Turkey. 5 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
LiveChatAI alternatives compared
Ranked by how closely each product matches LiveChatAI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | LiveChatAI (current) | Free plan | Yes | Web | No | 4.3/5 | — |
| 1 | Tidio | Free plan | Yes | Web | No | 4.4/5 | |
| 2 |  LiveAgent | Free plan | Yes | Web | No | 4.6/5 | |
| 3 |  Desku | Free plan | Yes | Web | No | 4.3/5 | |
| 4 |  eesel AI | Free plan | Yes | Web | No | 4.3/5 | |
| 5 |  ProProfs Help Desk | Free plan | Yes | Web | No | 4.3/5 | |
| 6 |  Wonderchat | Free plan | Yes | Web | No | 4.2/5 | |
| 7 |  ASQR.ai | Free plan | Yes | Web | No | 4.2/5 | |
| 8 |  Drag | Free plan | Yes | Web | No | 4.2/5 | |
| 9 |  CommBox | Paid plans | No | Web | No | 4/5 | |
| 10 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 11 |  ChatBot | Paid plans | No | Web | No | 3.9/5 | |
| 12 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 13 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 14 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 15 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 16 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 17 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 18 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 19 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 20 |  Talkative | On request | No | Web | No | 4/5 |
Top 10 LiveChatAI alternatives in detail
2. LiveAgent
Quality Unit · Bratislava · Helpdesk software · 4.6/5
Helpdesk with live chat and call centre.
Free plan
Free plan available
3. Desku
Desku · Wilmington · Helpdesk software · 4.3/5
AI customer service software with a shared inbox, chatbot and support automation.
Free plan
Free plan available
4. eesel AI
eesel AI · Middletown · Helpdesk software · 4.3/5
AI agents that answer customer service tickets and chats inside helpdesks like Zendesk and Freshdesk.
Free plan
Free plan available
5. ProProfs Help Desk
ProProfs · Santa Monica · Helpdesk software · 4.3/5
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Free plan
Free plan available
6. Wonderchat
Wonderchat Private Limited · Singapore · Helpdesk software · 4.2/5
AI support agent that deflects repetitive customer questions on your website.
Free plan
Free plan available
7. ASQR.ai
ASQR.ai · Helpdesk software · 4.2/5
AI guest support platform for venues, festivals and conferences
Free plan
Free plan available
8. Drag
DragApp · Helpdesk software · 4.2/5
Shared inbox for Gmail teams with AI drafting and ticket management
Free plan
Free plan available
9. CommBox
CommBox · Glil Yam · Helpdesk software · 4/5
AI omnichannel customer experience platform with chatbots and a unified agent workspace.
Paid plans
Free trial
Compared with LiveChatAI
- No free plan, unlike LiveChatAI
10. Zoho Desk
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Compared with LiveChatAI
- Built in India (Chennai)
Key features
- Ticket Management
- Agent Productivity
- Real Time Collaboration
- Work modes
- Parent-child ticketing
LiveChatAI alternatives by what you need
Free LiveChatAI alternatives
Indian alternatives to LiveChatAI
How to choose a LiveChatAI alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
LiveChatAI alternatives — FAQs
What is the best alternative to LiveChatAI in 2027?+
The closest matches to LiveChatAI on App Advisor are Tidio (Free plan), LiveAgent (Free plan), Desku (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match LiveChatAI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to LiveChatAI?+
Yes. 17 of the 20 alternatives listed have a free plan or are free: Tidio (Free plan), LiveAgent (Free plan), Desku (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Is there an Indian alternative to LiveChatAI?+
Yes. 5 alternatives are built in India, including Zoho Desk (Free plan), Hiver (Free plan), Freshdesk (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
LiveChatAI vs Tidio: which is better?+
Tidio is the closest match to LiveChatAI in our catalogue. Compare them side by side before you book a demo.
How were these LiveChatAI alternatives chosen?+
Every product listed sits in helpdesk software or a category LiveChatAI also covers, and LiveChatAI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which LiveChatAI alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Tidio alternativesLiveAgent alternativesDesku alternativeseesel AI alternativesProProfs Help Desk alternativesWonderchat alternativesASQR.ai alternativesDrag alternativesCommBox alternativesZoho Desk alternativesChatBot alternativesHiver alternativesAll helpdesk software alternativesBrowse all alternatives