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Sales & Marketing

Best Marketing automation in India (2026)

Marketing automation runs campaigns across email, SMS, WhatsApp and push, triggered by customer behaviour. Indian vendors in this category are unusually strong, largely because they solved WhatsApp and vernacular messaging early.

144 products compared38 made in India56 with a free plan
Customer.io logo

Customer.io

4.4App Advisor rating

Behaviour-based messaging for product teams.

Starts at

₹8,000/mo

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OneSignal logo

OneSignal

4.4App Advisor rating

Push notifications, in-app and email.

Free planMobile app

Starts at

Free plan

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Drip logo

Drip

4.4App Advisor rating

E-commerce CRM and email automation.

Starts at

₹3,200/mo

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Ortto logo

Ortto

4.4App Advisor rating

Customer data, journeys and analytics.

Starts at

₹2,500/mo

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Twilio Segment logo

Twilio

4.4App Advisor rating

Customer data platform for collecting and routing data.

Free plan

Starts at

Free plan

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Vbout logo

Vbout

4.4App Advisor rating

Marketing automation for agencies.

Starts at

₹5,000/mo

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Moosend logo

Moosend (Sitecore)

4.4App Advisor rating

Email marketing and automation.

Starts at

₹800/mo

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Amplitude Engage logo

Amplitude

4.4App Advisor rating

Product analytics with engagement features.

Free plan

Starts at

Free plan

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Encharge logo

Encharge

4.4App Advisor rating

Marketing automation for SaaS.

Starts at

₹4,000/mo

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Yesware logo

Yesware (Vendasta)

4.3App Advisor rating

Email tracking and templates for sales.

Free plan

Starts at

Free plan

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Hightouch logo

Hightouch

4.3App Advisor rating

Reverse ETL and composable CDP.

Free plan

Starts at

Free plan

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Apollo.io logo

Apollo

4.3App Advisor rating

B2B database with sequences and dialler.

Free plan

Starts at

Free plan

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Mixmax logo

Mixmax

4.3App Advisor rating

Sales engagement for Gmail users.

Free plan

Starts at

Free plan

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Snov.io logo

Snov.io

4.3App Advisor rating

Email finder and outreach.

Free plan

Starts at

Free plan

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PubNub logo

PubNub

4.3App Advisor rating

Real-time messaging API.

Free plan

Starts at

Free plan

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Pusher logo

Pusher (MessageBird)

4.3App Advisor rating

Real-time APIs.

Free plan

Starts at

Free plan

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Marketo Engage logo

Adobe

4.3App Advisor rating

Enterprise B2B marketing automation.

Enterprise ready

Starts at

On request

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Oracle Eloqua logo

Oracle

4.3App Advisor rating

Enterprise B2B marketing automation.

Enterprise ready

Starts at

On request

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Agora logo

Agora

4.3App Advisor rating

Real-time voice and video SDK.

Free plan

Starts at

Free plan

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Stream logo

Stream

4.3App Advisor rating

Chat and feeds API.

Free plan

Starts at

Free plan

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Sendbird logo

Sendbird

4.3App Advisor rating

Chat API.

Free plan

Starts at

Free plan

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Cyberimpact logo

Cyberimpact

4.3App Advisor rating

Canadian email marketing platform with drag-and-drop editor, marketing automation flows and segmentation.

Free plan

Starts at

Free plan

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Reply.io logo

Reply

4.3App Advisor rating

AI sales engagement.

AI powered

Starts at

₹4,000/mo

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CleverReach logo

CleverReach GmbH & Co. KG

4.3App Advisor rating

Newsletter and email marketing software with a free plan for up to 250 recipients.

Free plan

Starts at

Free plan

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SmartrMail logo

Smartr Commerce, Inc.

4.3App Advisor rating

Email and SMS marketing for ecommerce merchants, free up to 200 active subscribers.

Free plan

Starts at

Free plan

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Braze logo

Braze

4.2App Advisor rating

Enterprise customer engagement platform.

Enterprise ready

Starts at

On request

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Woodpecker logo

Woodpecker

4.2App Advisor rating

Cold email tool for agencies.

Starts at

₹2,000/mo

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QuickMail logo

QuickMail

4.2App Advisor rating

Cold email automation.

Starts at

₹4,000/mo

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Twilio Flex logo

Twilio

4.2App Advisor rating

Programmable contact centre.

Starts at

Pay as you go

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Loops logo

Astrodon Corporation

4.2App Advisor rating

Email platform for SaaS companies to send marketing, product and transactional lifecycle emails.

Free plan

Starts at

Free plan

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Ably logo

Ably

4.2App Advisor rating

Real-time infrastructure.

Free plan

Starts at

Free plan

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Outplay logo

Outplay

4.2App Advisor rating

Multi-channel sales engagement built by an Indian team.

Starts at

₹3,000/mo

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Lemlist logo

Lemlist

4.2App Advisor rating

Personalised outreach sequences.

Starts at

₹3,200/mo

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Mailshake logo

Mailshake

4.2App Advisor rating

Sales outreach with email and phone.

Starts at

₹4,800/mo

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GMass logo

GMass

4.2App Advisor rating

Mail merge and campaigns inside Gmail.

Starts at

₹1,600/mo

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Mailmunch logo

Mailmunch

4.2App Advisor rating

Lead generation and email marketing with forms, popups, landing pages and marketing automation.

Free plan

Starts at

Free plan

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Seguno logo

Seguno Software, Inc.

4.2App Advisor rating

Email marketing automation app for Shopify merchants, free for stores with 250 or fewer subscribers.

Free planMobile app

Starts at

Free plan

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Laposta logo

Laposta B.V.

4.2App Advisor rating

Newsletter software with data stored in the Netherlands, free for up to 2,000 contacts.

Free plan

Starts at

Free plan

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Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.

How to choose marketing automation

Decide whether you are B2B lead nurturing or B2C lifecycle marketing. The products are different — one revolves around forms and scoring, the other around app events and push.

Count contacts, not features; most pricing scales with monthly active users or contacts, and the bill grows with your list.

Check DND, consent and template-approval handling for SMS and WhatsApp, which are regulated channels in India.

What to look for

  • ✓ Customer segmentation and journeys
  • ✓ Email, SMS, WhatsApp, push and in-app
  • ✓ Behavioural triggers and A/B tests
  • ✓ Landing pages and forms
  • ✓ Lead scoring
  • ✓ Attribution and campaign analytics
  • ✓ CRM and e-commerce integrations
  • ✓ Consent and DND management

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Let us arrange your demos, free

Marketing automation — frequently asked questions

What is the difference between CRM and marketing automation?+

CRM records relationships and deals for salespeople; marketing automation sends and sequences messages to segments at scale. Many suites bundle both, but the strong products in each are usually different.

Marketing automation by industry

Marketing automation — popular searches

Related categories

India buyer's guide

Marketing automation software in India: prices, free plans and how to choose

Marketing automation software sends the right message to the right contact at the right moment without a marketer pressing send each time. It builds segments from website behaviour, purchase history and form data, then runs journeys across email, SMS, WhatsApp and push notifications: welcome series, abandoned-cart reminders, webinar nurtures, renewal alerts and win-back campaigns. For Indian businesses reaching customers mostly on mobile, the channel mix matters as much as the email editor.

Good platforms combine a clean contact database, a visual journey builder with real branching, reliable delivery through DLT-registered SMS headers and approved WhatsApp templates, and reporting that ties campaigns to revenue. Weak ones are glorified bulk senders: no deduplication, no frequency caps, consent tracked in a spreadsheet, and attribution that credits every sale to the last email opened. Under the DPDP Act, sloppy consent handling is now a legal risk as well as a nuisance.

Best marketing automation software in India: verified comparison

Assess the best marketing automation software by running your most important journey on each shortlisted tool. Can it trigger on a website event, wait, check whether the contact purchased, then choose between WhatsApp and email based on past engagement? Check segmentation depth, frequency capping across channels, consent and preference management, deliverability tools, ecommerce or CRM integrations, and whether revenue attribution uses your actual order data rather than clicks alone.

ProductLowest published priceFree planFree trialDemo
Zoho Marketing Automation logoZoho Marketing AutomationMade in India₹855 per month source—14 days sourceOn request source
CleverTap logoCleverTapMade in IndiaNot published—30 days sourceOn request source
Freshmarketer logoFreshmarketerMade in India₹1,249 per month (500 marketing contacts) sourceYes source21 days sourceOn request source
Zoho Campaigns logoZoho CampaignsMade in IndiaNot publishedYes source14 days source—
HubSpot Marketing Hub logoHubSpot Marketing HubNot publishedYes source——
Mailmodo logoMailmodoMade in IndiaNot published——On request source
Mailercloud logoMailercloudMade in IndiaNot publishedYes source—On request source
Mailchimp logoMailchimp₹0 per month sourceYes source30 days sourceOn request source
Pabbly Email Marketing logoPabbly Email MarketingMade in India₹1,499 per month source—30 days source—
PushEngage logoPushEngageMade in IndiaNot publishedYes source—On request source
Brevo logoBrevo₹625 per month sourceYes source——
GetResponse logoGetResponse₹1,492 per month source—14 days sourceOn request source
Klaviyo logoKlaviyoNot publishedYes source—On request source
SendX logoSendXMade in IndiaNot published—Yes source—

Checked on each vendor's official website (September 2026). A dash means the vendor does not publish it or we could not verify it — not that the feature is missing. Prices exclude GST unless the source says otherwise. App Advisor publishes no user ratings.

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Tell us your team size, city and budget. An advisor sends a shortlist that fits and arranges demos; vendors quote you directly. Compare prices for your team size before you commit.

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Choosing marketing automation software: top picks, Indian options and reviews

Top marketing automation software for small business in India

Small businesses should look for automation that ships with ready journeys, such as welcome, birthday, abandoned cart and review requests, and connects in a few clicks to their online store, booking tool or billing software. A drag-and-drop email editor with mobile preview, WhatsApp template support, and a clear contact-based pricing tier matter more than advanced lead scoring. Check that list growth will not push you into a far costlier plan suddenly.

Indian marketing automation software

Indian-built marketing automation typically puts WhatsApp and SMS alongside email as first-class channels, handles DLT entity and template registration workflows, supports regional-language templates, and integrates with Indian ecommerce platforms, payment gateways and shipping tools for order-based triggers. Many offer rupee billing with GST invoices, Indian data residency, and support available during IST, which helps when a festive-season campaign hits a snag.

Zoho Marketing AutomationCleverTapFreshmarketerZoho CampaignsMailmodoMailercloudPabbly Email MarketingPushEngage

Marketing automation software reviews in India

App Advisor publishes no user ratings, so treat review sites as a source of questions rather than verdicts. Common complaints about marketing automation involve deliverability dips, confusing contact-count billing and journeys that misfire on duplicate records. Check these during a trial: import a messy list and see how duplicates are handled, send to seed inboxes, and confirm how the platform counts unsubscribed or inactive contacts against your plan. How App Advisor rates software.

Marketing automation software comparison in India

A useful comparison covers channels supported natively, journey builder logic, segmentation on events and attributes, integrations with your store, CRM and forms, consent and preference centre, DLT and WhatsApp template management, frequency caps, deliverability features such as dedicated IPs and domain authentication, analytics and revenue attribution, contact limits and overage rules, user roles, and data residency. Try building the same journey in each to compare effort.

What marketing automation software costs in India

Marketing automation software price in India

Marketing automation is usually priced by the number of contacts in your database, sometimes by monthly email sends instead, with feature tiers unlocking journeys, segmentation and reporting. SMS and WhatsApp are billed per message or conversation on top, often through prepaid credits. Some platforms also charge per user seat for the marketing team or for extras like dedicated IP addresses and additional brands.

Marketing automation software subscription cost in India

Every published plan, its billing term and whether GST is extra is on the marketing automation software price list for India, each price linked to the vendor's own pricing page.

Free plans, free trials and demos

Free marketing automation software in India

Free marketing automation plans usually cap contacts and monthly sends, add vendor branding to emails, and restrict or remove multi-step journeys, A/B testing and advanced segments. WhatsApp and SMS are almost never included free. These plans work for a newsletter or a small welcome series, but a business depending on abandoned-cart or lifecycle journeys will need a paid tier.

  • Freshmarketer — free plan: “$0 /month, with 100 marketing contacts, billed annually For teams getting started” source
  • Zoho Campaigns — free plan: “The forever-free plan allows you to add and manage up to 2,000 contacts and send up to 6,0” source
  • HubSpot Marketing Hub — free plan: “$0/mo for up to 2 users, no credit card required” source
  • Mailercloud — free plan: “The Free plan is free forever with 12,000 emails a month to 1,000 contacts” source
  • Mailchimp — free plan: “Limit of 250 contacts ₹ 0 /month†” source
  • PushEngage — free plan: “Free starting at $ 0 / month ... up to 200 subscribers” source
  • Brevo — free plan: “Free forever, no credit card needed” source
  • Klaviyo — free plan: “Klaviyo pricing : Start with a free plan” source

Marketing automation software free trial in India

Trial lengths as each vendor states them are listed on the free marketing automation software page.

Marketing automation software demo in India

In a demo, ask the vendor to show a journey triggered by a product-view event with a wait step and a purchase check. Ask how consent is captured and how an unsubscribe on one channel is handled for the others, how DLT templates are managed, how contact counts are calculated for billing, what deliverability monitoring exists, and how revenue attribution is modelled. Request a walkthrough of the preference centre customers see.

Marketing automation software by type of business

Marketing automation software for startups in India

Startups need to activate new users and nurture trials without a large team. Event-based triggers from product analytics, onboarding email sequences, in-app or push notifications, and simple A/B testing are the priorities. Pricing tied to contacts can rise quickly after a viral spike, so check overage terms. Make sure the platform integrates with your product database or event stream without months of engineering work.

  • Brevo — “Entrepreneurs & small business Run campaigns, automate marketing and manage cont” source

Marketing automation software for MSMEs in India

MSMEs selling to repeat customers benefit from simple automated reminders: reorder nudges, festival offers, payment follow-ups and service due dates sent via WhatsApp and SMS. Easy import from billing software, ready templates in regional languages, and prepaid messaging credits are practical priorities. Choose a platform whose contact limits suit a modest but loyal customer list rather than a mass-market audience.

  • Brevo — “Entrepreneurs & small business Run campaigns, automate marketing and manage cont” source

Marketing automation software for manufacturers in India

Manufacturers use marketing automation mainly for dealer and distributor communication, product launch announcements, trade-show follow-ups and nurture of long-cycle B2B buyers. Useful features include segmentation by region, product line and dealer tier, content downloads such as catalogues and datasheets gated by forms, and handoff of engaged contacts to sales in the CRM. Distributor communications often perform better on WhatsApp than email.

Marketing automation software for retailers in India

Retailers, whether online or omnichannel, need automation tied to purchases: post-purchase follow-ups, loyalty point reminders, back-in-stock alerts, abandoned carts and win-back offers. Integration with POS and ecommerce so that store and online purchases share one customer profile is crucial. Frequency caps and festive-season sending capacity matter, and messaging costs should be modelled carefully before big campaigns.

Marketing automation software for agencies in India

Agencies running marketing automation for clients need multi-account management, template libraries they can reuse, client-level user permissions, white-label reporting, and separate sending domains and DLT headers per client. Billing clarity is important: decide whether the agency or the client owns the account and contact data. Check how easily a client account can be handed over if the relationship ends.

GST and switching providers

Marketing automation software with GST support

Marketing automation does not file GST returns, but you should receive a proper GST invoice for both the subscription and any prepaid messaging credits so you can claim input tax credit on the 18% GST. Where journeys pull data from an ecommerce or billing system, ensure GST-inclusive order values are handled consistently in revenue reports, so attribution is not overstated by tax amounts.

Marketing automation software alternatives in India

Consider switching when deliverability keeps falling despite good practice, when contact-based pricing no longer matches the value of your list, when you need WhatsApp or SMS features the incumbent lacks, or when integrations with your store break often. Before leaving, export contacts with consent records and suppression lists, save templates and journey logic, move sending domains carefully, and ensure DLT templates are re-linked with the new provider.

Zoho Marketing Automation alternativesCleverTap alternativesFreshmarketer alternativesZoho Campaigns alternativesHubSpot Marketing Hub alternativesMailmodo alternatives

Partner, affiliate and reseller programs

Marketing automation software affiliate program in India

Affiliate programmes for marketing automation reward bloggers, course creators and consultants when referred customers pay. Check whether rewards are recurring or one-time, how long the tracking cookie lasts, restrictions on coupon sites and paid search bidding, minimum payout thresholds, and how payments reach Indian bank accounts. Understand also whether referred free-plan users count or only paid upgrades.

Marketing automation software partner program in India

Partner programmes suit digital marketing agencies and martech consultants who implement journeys, migrate lists and run campaigns for clients. Typical benefits include partner discounts, multi-client dashboards, certification and priority support. Check whether partners can bill clients directly, if there are annual revenue targets to keep status, and how leads from the vendor are allocated among partners in India.

Marketing automation software reseller program in India

Reseller or white-label arrangements let agencies sell marketing automation under their own brand, often with messaging credits at wholesale rates. Before signing, confirm white-label scope for domains and apps, who registers DLT entities and templates, support responsibilities, minimum commitments, credit expiry policies, and what happens to client data if you exit the programme. Ask whether journeys built for one client can be cloned safely to another.

  • Freshworks — Freshworks Partner Programs (partner) program page
  • Zoho Corporation — Zoho Affiliates / partner programs (affiliate): Earn commissions for promoting Zoho and driving sales. program page
  • HubSpot — HubSpot Affiliate / Solutions Partner Programs (affiliate) program page
  • CleverTap — CleverTap Partners (partner) program page
  • Mailmodo — Mailmodo Marketing Partner (partner) program page
  • PushEngage — PushEngage Affiliate Program (affiliate) program page
  • Brevo (Sendinblue) — Brevo Affiliate Program (affiliate): earn fixed commissions when they become users program page
  • Klaviyo — Klaviyo Partner Program (partner) program page

All verified programs across categories are in the software partner program directory. More India software guides: business software in India.

Marketing automation software in India: FAQs

Do we need DLT registration to send SMS through marketing automation?+

Yes. Commercial SMS in India must be sent through a registered principal entity with approved headers and content templates on a DLT platform, under TRAI regulations. Your marketing automation provider or its SMS partner will link to your DLT registration, but your business is responsible for registering and keeping templates accurate.

Is WhatsApp marketing allowed for promotional messages?+

Yes, through the official WhatsApp Business Platform, provided customers have opted in and you use approved marketing templates. Conversations are charged by category through the provider. Frequency and relevance matter: customers who block or report your number can hurt your quality rating and limit your sending.

How does the DPDP Act affect marketing automation?+

You need a lawful basis, usually clear consent, to process personal data for marketing, and must honour withdrawal of consent promptly. Your platform should record when and how consent was given, maintain suppression lists across channels, and let customers manage preferences. Keep data only as long as it serves the stated purpose.

Why is my contact bill growing even though sales are flat?+

Most platforms charge by stored contacts, including inactive and unsubscribed ones in some cases. Old imports, duplicates and cold leads accumulate. Regularly clean the list, archive or delete long-inactive contacts according to your retention policy, and check how the vendor counts suppressed contacts toward billing.

Can marketing automation work with our offline store data?+

Yes, if your POS or billing system can sync customer phone numbers and purchases to the platform, either natively or through an integration. Then offline purchases can trigger thank-you messages, loyalty reminders or reorder nudges. Collect consent for marketing at the counter, not just the phone number.

How many channels should we automate at the start?+

Start with the channel your customers respond to most, often WhatsApp or email, and one or two journeys that clearly affect revenue. Add SMS or push later with frequency caps. Automating every channel at once usually leads to duplicate messages and annoyed customers before the team understands journey behaviour.

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