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Helpdesk software · Alternatives
Crisp is a helpdesk software product from Crisp, Nantes, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 16 have a free plan, 7 are built in India.
Quick answer
The closest alternatives to Crisp are Gorgias (₹800/mo), Zoho Desk (Free plan), Kapture CX (Custom quote · Agent-based, interaction-based or hybrid pricing), Hiver (Free plan) and Help Scout (Free plan). Zoho Desk is the top-ranked option with a free plan. Published prices in this list start at ₹800/month.
Indian support and GST
Crisp is built in France. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
AI is credit-metered, so heavy automation use will cost more than the included allowance.
Reported limitation
Knowledge base, workflow automation and analytics only start at the $95 Essentials tier.
Reported limitation
Customer profile caps (50,000 / 200,000) can bind for high-traffic sites.
Ranked by how closely each product matches Crisp's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Crisp (current) | Free plan | Yes | Web | No | 4.4/5 | — |
| 1 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 2 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 3 |  Kapture CX | Custom quote · Agent-based, interaction-based or hybrid pricing | No | Web | Yes | 4.4/5 | |
| 4 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 5 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 6 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 7 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 8 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 9 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 10 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 11 |  Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 12 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 13 |  Quickchat AI | Free plan | Yes | Web | No | 4.2/5 | |
| 14 |  Zammad | Free plan | Yes | Web | No | 4.4/5 | |
| 15 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 16 |  Tidio | Free plan | Yes | Web | No | 4.4/5 | |
| 17 |  Zoho TeamInbox | Free plan | Yes | Web | Yes | 4.5/5 | |
| 18 |  3CX | Free plan | Yes | Web | No | 4.3/5 | |
| 19 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 20 |  LiveAgent | Free plan | Yes | Web | No | 4.6/5 |
₹800/mo
Free trial
Compared with Crisp
Key features
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Compared with Crisp
Key features
Kapture · Bengaluru · Helpdesk software · 4.4/5
Enterprise customer support platform built in Bengaluru.
Custom quote · Agent-based, interaction-based or hybrid pricing
Quote-based
Compared with Crisp
Key features
Free plan
Free plan available
Compared with Crisp
Free plan
Free plan available
Key features
Free plan
Free plan available
Salesforce · San Francisco · Helpdesk software · 4.6/5
Enterprise customer service.
Free · paid from $25/user/mo
Free plan available
Atlassian · San Francisco · Helpdesk software · 4.6/5
IT and business service desk.
Free plan
Free plan available
Free plan
Free plan available
Compared with Crisp
Key features
Desk365 (Kani Technologies) · Chennai · Helpdesk software · 4.6/5
Helpdesk for Microsoft Teams built in Chennai.
Free plan
Free plan available
Compared with Crisp
The closest matches to Crisp on App Advisor are Gorgias (₹800/mo), Zoho Desk (Free plan), Kapture CX (Custom quote · Agent-based, interaction-based or hybrid pricing). They are ranked by how closely their category, pricing model, platforms and target business size match Crisp, then by rating. The best choice depends on your team size and budget.
Yes. 16 of the 20 alternatives listed have a free plan or are free: Zoho Desk (Free plan), Hiver (Free plan), Help Scout (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Gorgias starts lowest at ₹800/mo. Zoho Desk also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 7 alternatives are built in India, including Zoho Desk (Free plan), Kapture CX (Custom quote · Agent-based, interaction-based or hybrid pricing), Hiver (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Gorgias is the closest match to Crisp in our catalogue. Key differences: No free plan, unlike Crisp. Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Crisp also covers, and Crisp's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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