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Helpdesk software · Alternatives
Best Zoho TeamInbox alternatives in India (2026)
Zoho TeamInbox is a helpdesk software product from Zoho Corporation, Chennai, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 13 have a free plan, 9 are built in India.
Quick answer
The closest alternatives to Zoho TeamInbox are Hiver (Free plan), UVdesk (Free plan), Desk365 (Free plan), Help Scout (Free plan) and HubSpot Service Hub (Free plan). Hiver is the top-ranked option with a free plan. Published prices in this list start at ₹1,000/month.
Zoho TeamInbox alternatives compared
Ranked by how closely each product matches Zoho TeamInbox's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Zoho TeamInbox (current) | Free plan | Yes | Web | Yes | 4.5/5 | — |
| 1 | Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 2 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 3 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 4 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 5 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 6 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 7 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 8 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 9 |  Zammad | Free plan | Yes | Web | No | 4.4/5 | |
| 10 |  Crisp | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 12 |  3CX | Free plan | Yes | Web | No | 4.3/5 | |
| 13 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 14 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 15 |  FreeScout | Free | Yes | Web | No | 4.5/5 | |
| 16 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 17 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 18 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 19 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 20 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 |
Top 10 Zoho TeamInbox alternatives in detail
Free plan
Free plan available
Compared with Zoho TeamInbox
- Open source
3. Desk365
Desk365 (Kani Technologies) · Chennai · Helpdesk software · 4.6/5
Helpdesk for Microsoft Teams built in Chennai.
Free plan
Free plan available
Free plan
Free plan available
Key features
- Shared inbox
- Multiple inboxes (Standard and above)
- Unlimited tags and saved replies (Standard and above)
- Internal teams and company grouping (Plus and above)
- Round robin routing (Plus); multiple routing types (Pro)
Free plan
Free plan available
6. Salesforce Service Cloud
Salesforce · San Francisco · Helpdesk software · 4.6/5
Enterprise customer service.
Free · paid from $25/user/mo
Free plan available
7. Jira Service Management
Atlassian · San Francisco · Helpdesk software · 4.6/5
IT and business service desk.
Free plan
Free plan available
Free plan
Free plan available
Compared with Zoho TeamInbox
- Open source
Free plan
Free plan available
Compared with Zoho TeamInbox
- Open source
Free plan
Free plan available
Key features
- Website chat widget
- Shared inbox
- Shared email inbox (Mini and above)
- Omnichannel inbox (Essentials and above)
- Sub-inboxes: 2 on Essentials, 5 on Plus
Zoho TeamInbox alternatives by what you need
Lowest published price
Free Zoho TeamInbox alternatives
Indian alternatives to Zoho TeamInbox
How to choose a Zoho TeamInbox alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
Zoho TeamInbox alternatives — FAQs
What is the best alternative to Zoho TeamInbox in 2026?+
The closest matches to Zoho TeamInbox on App Advisor are Hiver (Free plan), UVdesk (Free plan), Desk365 (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Zoho TeamInbox, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Zoho TeamInbox?+
Yes. 13 of the 20 alternatives listed have a free plan or are free: Hiver (Free plan), UVdesk (Free plan), Desk365 (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Zoho TeamInbox?+
Among alternatives that publish a price, Supportbee starts lowest at ₹1,000/mo. Hiver also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Zoho TeamInbox?+
Yes. 9 alternatives are built in India, including Hiver (Free plan), UVdesk (Free plan), Desk365 (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zoho TeamInbox vs Hiver: which is better?+
Hiver is the closest match to Zoho TeamInbox in our catalogue. Compare them side by side before you book a demo.
How were these Zoho TeamInbox alternatives chosen?+
Every product listed sits in helpdesk software or a category Zoho TeamInbox also covers, and Zoho Corporation's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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