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Helpdesk software · Alternatives
Desku is a helpdesk software product from Desku, Wilmington, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 20 have a free plan, 5 are built in India.
Quick answer
The closest alternatives to Desku are Freshdesk (Free plan), LiveChatAI (Free plan), Tidio (Free plan), DropResolve (Free plan) and LiveAgent (Free plan). Freshdesk is the top-ranked option with a free plan.
Indian support and GST
Desku is built in USA. 5 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches Desku's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Desku (current) | Free plan | Yes | Web | No | 4.3/5 | — |
| 1 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 2 |  LiveChatAI | Free plan | Yes | Web | No | 4.3/5 | |
| 3 |  Tidio | Free plan | Yes | Web | No | 4.4/5 | |
| 4 |  DropResolve | Free plan | Yes | Web | No | 4.1/5 | |
| 5 |  LiveAgent | Free plan | Yes | Web | No | 4.6/5 | |
| 6 |  eesel AI | Free plan | Yes | Web | No | 4.3/5 | |
| 7 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 8 |  ProProfs Help Desk | Free plan | Yes | Web | No | 4.3/5 | |
| 9 |  Wonderchat | Free plan | Yes | Web | No | 4.2/5 | |
| 10 |  ASQR.ai | Free plan | Yes | Web | No | 4.2/5 | |
| 11 |  Drag | Free plan | Yes | Web | No | 4.2/5 | |
| 12 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 13 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 14 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 15 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 16 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 17 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 18 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 19 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 20 |  Zammad | Free plan | Yes | Web | No | 4.4/5 |
Freshworks · San Mateo · Helpdesk software · 4.8/5
Cloud helpdesk with ticketing, automation and a free tier, built in Chennai.
Free plan
Free plan available
Compared with Desku
Key features
LiveChatAI · Ankara · Helpdesk software · 4.3/5
AI chatbot and live chat for customer support that answers queries from your content.
Free plan
Free plan available
Free plan
Free plan available
Key features
DropResolve · Helpdesk software · 4.1/5
AI customer service automation for dropshipping stores handling orders and returns
Free plan
Free plan available
Quality Unit · Bratislava · Helpdesk software · 4.6/5
Helpdesk with live chat and call centre.
Free plan
Free plan available
eesel AI · Middletown · Helpdesk software · 4.3/5
AI agents that answer customer service tickets and chats inside helpdesks like Zendesk and Freshdesk.
Free plan
Free plan available
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Compared with Desku
Key features
ProProfs · Santa Monica · Helpdesk software · 4.3/5
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Free plan
Free plan available
Wonderchat Private Limited · Singapore · Helpdesk software · 4.2/5
AI support agent that deflects repetitive customer questions on your website.
Free plan
Free plan available
ASQR.ai · Helpdesk software · 4.2/5
AI guest support platform for venues, festivals and conferences
Free plan
Free plan available
The closest matches to Desku on App Advisor are Freshdesk (Free plan), LiveChatAI (Free plan), Tidio (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Desku, then by rating. The best choice depends on your team size and budget.
Yes. 20 of the 20 alternatives listed have a free plan or are free: Freshdesk (Free plan), LiveChatAI (Free plan), Tidio (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Yes. 5 alternatives are built in India, including Freshdesk (Free plan), Zoho Desk (Free plan), Hiver (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshdesk is the closest match to Desku in our catalogue. Key differences: Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Desku also covers, and Desku's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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