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Helpdesk software · Alternatives
HelpCrunch is a helpdesk software product from HelpCrunch, Palo Alto, priced at ₹1,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to HelpCrunch are Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo), Gorgias (₹800/mo) and Enchant (₹1,200/mo). Published prices in this list start at ₹500/month.
Cost
HelpCrunch starts at ₹1,000/mo. 2 alternatives start lower or have a free plan.
Indian support and GST
HelpCrunch is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches HelpCrunch's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | HelpCrunch (current) | ₹1,000/mo | No | Web | No | 4.3/5 | — |
| 1 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 2 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 3 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 4 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 5 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 6 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 7 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 8 |  Front | ₹1,600/mo | No | Web | No | 4.4/5 | |
| 9 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 10 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 11 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 12 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 13 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 14 |  Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 15 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 16 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 17 |  QueueMetrics | ₹5,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 19 |  Amazon Connect | Pay as you go | No | Web | No | 4.2/5 | |
| 20 |  Re:amaze | ₹2,400/mo | No | Web | No | 4.4/5 |
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with HelpCrunch
Key features
₹1,000/mo
Free trial
Compared with HelpCrunch
₹1,000/mo
Free trial
Compared with HelpCrunch
₹800/mo
Free trial
Compared with HelpCrunch
Key features
₹1,200/mo
Free trial
Compared with HelpCrunch
₹2,000/mo
Free trial
Compared with HelpCrunch
₹1,500/mo
Free trial
Compared with HelpCrunch
Compared with HelpCrunch
Key features
Zoho Corporation · Chennai · Helpdesk software · 4.6/5
Lightweight helpdesk edition.
₹500/mo
Free trial
Compared with HelpCrunch
Freshworks · San Mateo · Helpdesk software · 4.5/5
Unified support suite from Freshworks.
₹2,400/mo
Free trial
Compared with HelpCrunch
The closest matches to HelpCrunch on App Advisor are Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match HelpCrunch, then by rating. The best choice depends on your team size and budget.
None of the 20 closest alternatives to HelpCrunch has a free plan. Most offer a free trial instead, so ask for one before you commit.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo, compared with ₹1,000/mo for HelpCrunch. Prices are read from each vendor's website and exclude GST.
Yes. 7 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshservice is the closest match to HelpCrunch in our catalogue. Key differences: Starts ₹600/mo higher (₹1,600/mo vs ₹1,000/mo); Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category HelpCrunch also covers, and HelpCrunch's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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