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Helpdesk software · Alternatives
Front is a helpdesk software product from Front, San Francisco, priced at ₹1,600/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India, and 8 start cheaper or free.
Quick answer
The closest alternatives to Front are Freshservice (₹1,600/mo), HappyFox (₹2,000/mo), Groove (₹1,500/mo), Supportbee (₹1,000/mo) and Helpwise (₹1,000/mo). Published prices in this list start at ₹500/month.
Cost
Front starts at ₹1,600/mo. 8 alternatives start lower or have a free plan.
Indian support and GST
Front is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
Hard seat caps: Starter stops at 10 seats and Professional at 50, forcing a tier change on headcount alone.
Reported limitation
Automation rules are tightly capped below Enterprise (10 on Starter, 20 on Professional).
Reported limitation
AI is largely an extra: Copilot, Smart QA and Smart CSAT add up to $50 per seat/month on non-Enterprise plans.
Ranked by how closely each product matches Front's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Front (current) | ₹1,600/mo | No | Web | No | 4.4/5 | — |
| 1 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 2 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 3 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 4 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 6 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 7 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 8 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 9 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 10 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 11 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 12 |  HelpCrunch | ₹1,000/mo | No | Web | No | 4.3/5 | |
| 13 |  Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 14 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 15 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 16 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 17 |  QueueMetrics | ₹5,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 19 |  Re:amaze | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 20 |  Amazon Connect | Pay as you go | No | Web | No | 4.2/5 |
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with Front
Key features
₹2,000/mo
Free trial
Compared with Front
₹1,500/mo
Free trial
Compared with Front
₹1,000/mo
Free trial
Compared with Front
₹1,000/mo
Free trial
Compared with Front
Freshworks · San Mateo · Helpdesk software · 4.5/5
Unified support suite from Freshworks.
₹2,400/mo
Free trial
Compared with Front
₹1,200/mo
Free trial
Compared with Front
₹800/mo
Free trial
Compared with Front
Key features
Zendesk · San Francisco · Helpdesk software · 4.5/5
Customer service platform with ticketing, chat and knowledge base.
₹4,500/mo
Free trial
Compared with Front
Exotel · Bengaluru · Helpdesk software · 4.5/5
Support conversations on Exotel.
₹2,999/mo
Free trial
Compared with Front
The closest matches to Front on App Advisor are Freshservice (₹1,600/mo), HappyFox (₹2,000/mo), Groove (₹1,500/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Front, then by rating. The best choice depends on your team size and budget.
None of the 20 closest alternatives to Front has a free plan. Most offer a free trial instead, so ask for one before you commit.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo, compared with ₹1,600/mo for Front. Prices are read from each vendor's website and exclude GST.
Yes. 7 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshservice is the closest match to Front in our catalogue. Key differences: Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Front also covers, and Front's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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