Free, independent software advice for Indian businesses
For software companies: reach Indian businesses ready to buy
Helpdesk software · Alternatives
Textline is a helpdesk software product from Textline, Los Angeles, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India.
Quick answer
The closest alternatives to Textline are Freshservice (₹1,600/mo), Zendesk Suite (₹4,500/mo), HappyFox (₹2,000/mo), Supportbee (₹1,000/mo) and Kayako (₹5,000/mo). Published prices in this list start at ₹500/month.
Indian support and GST
Textline is built in USA. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches Textline's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Textline (current) | On request | No | Web | No | 4/5 | — |
| 1 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 2 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 3 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 4 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 6 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 7 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 8 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 9 |  Front | ₹1,600/mo | No | Web | No | 4.4/5 | |
| 10 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 11 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 12 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 13 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 14 |  HelpCrunch | ₹1,000/mo | No | Web | No | 4.3/5 | |
| 15 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 16 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 17 |  Amazon Connect | Pay as you go | No | Web | No | 4.2/5 | |
| 18 |  QueueMetrics | ₹5,000/mo | No | Web | No | 4.3/5 | |
| 19 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 20 |  Re:amaze | ₹2,400/mo | No | Web | No | 4.4/5 |
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with Textline
Key features
Zendesk · San Francisco · Helpdesk software · 4.5/5
Customer service platform with ticketing, chat and knowledge base.
₹4,500/mo
Free trial
₹2,000/mo
Free trial
₹1,000/mo
Free trial
Compared with Textline
₹5,000/mo
Free trial
₹1,000/mo
Free trial
Compared with Textline
₹800/mo
Free trial
Key features
Zoho Corporation · Chennai · Helpdesk software · 4.6/5
Lightweight helpdesk edition.
₹500/mo
Free trial
Compared with Textline
Key features
₹1,500/mo
Free trial
The closest matches to Textline on App Advisor are Freshservice (₹1,600/mo), Zendesk Suite (₹4,500/mo), HappyFox (₹2,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Textline, then by rating. The best choice depends on your team size and budget.
None of the 20 closest alternatives to Textline has a free plan. Most offer a free trial instead, so ask for one before you commit.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo. Prices are read from each vendor's website and exclude GST.
Yes. 7 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshservice is the closest match to Textline in our catalogue. Key differences: Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Textline also covers, and Textline's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Tell us your team size and budget and we'll send a shortlist of three.
