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Head to head · Cybersecurity & endpoint protection

ManageEngine ServiceDesk Plus vs Tookan Field

Pricing, features, India readiness and rating compared. ManageEngine ServiceDesk Plus rates highest.

ITSM from ManageEngine.

Made in IndiaFree plan

Field service dispatch.

Made in India
CompareManageEngine ServiceDesk PlusTookan Field
CategoryCybersecurity & endpoint protectionField service & workforce apps
VendorZoho CorporationJungleworks
HeadquartersChennai, Tamil NaduChandigarh, Punjab
Made in IndiaYesYes
Starting priceFree plan₹2,500/mo
Free planYesNo
Free trialYesYes
Published pricingYesYes
Deploymentcloudcloud
Mobile appsNoNo
Founded20022014
Best forStartup, Small business, SMBSmall business, SMB, Mid-market
App Advisor rating4.6 / 54.5 / 5

ManageEngine ServiceDesk Plus: pros & cons

  • +Free plan available to evaluate at zero cost
  • +Built in India with GST-ready workflows and local support hours
  • +24 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run
  • Feature depth for your specific workflow should still be verified in a demo

Key features

  • Antivirus and endpoint detection (EDR)
  • Email security and phishing protection
  • Firewalls and network security
  • VPN and zero-trust access
  • Vulnerability scanning and pentesting
  • Security awareness training

Tookan Field: pros & cons

  • +Pricing is published, so there is no sales call to see costs
  • +Built in India with GST-ready workflows and local support hours
  • +12 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run
  • No permanently free plan

Key features

  • Job scheduling and dispatch
  • Technician mobile app with GPS
  • Service tickets and SLAs
  • AMC and warranty tracking
  • Spare-parts inventory
  • Customer notifications via WhatsApp

Get an instant demo

See ManageEngine ServiceDesk Plus live, with an App Advisor discount

Frequently asked questions

Which is better, ManageEngine ServiceDesk Plus or Tookan Field?+

ManageEngine ServiceDesk Plus scores higher on App Advisor's rating (4.6/5) for pricing transparency, India readiness and maturity. ManageEngine ServiceDesk Plus has a free plan, which matters if you want to try before paying. The right choice depends on your workflow — request demos of both.

Is ManageEngine ServiceDesk Plus cheaper than Tookan Field?+

ManageEngine ServiceDesk Plus starts at Free plan and Tookan Field at ₹2,500/mo. Compare per-user costs at your team size, and remember GST is added on top.

Can I switch from ManageEngine ServiceDesk Plus to Tookan Field?+

Most cybersecurity & endpoint protection products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.

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