Head to head · Cybersecurity & endpoint protection
ManageEngine ServiceDesk Plus vs Zoho Assist
Pricing, features, India readiness and rating compared. ManageEngine ServiceDesk Plus rates highest.
| Compare | ManageEngine ServiceDesk Plus | Zoho Assist |
|---|---|---|
| Category | Cybersecurity & endpoint protection | Cybersecurity & endpoint protection |
| Vendor | Zoho Corporation | Zoho Corporation |
| Headquarters | Chennai, Tamil Nadu | Chennai, Tamil Nadu |
| Made in India | Yes | Yes |
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 2002 | 1996 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.6 / 5 | 4.5 / 5 |
ManageEngine ServiceDesk Plus: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +24 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Antivirus and endpoint detection (EDR)
- Email security and phishing protection
- Firewalls and network security
- VPN and zero-trust access
- Vulnerability scanning and pentesting
- Security awareness training
Zoho Assist: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +30 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Antivirus and endpoint detection (EDR)
- Email security and phishing protection
- Firewalls and network security
- VPN and zero-trust access
- Vulnerability scanning and pentesting
- Security awareness training
Get an instant demo
See ManageEngine ServiceDesk Plus live, with an App Advisor discount
Frequently asked questions
Which is better, ManageEngine ServiceDesk Plus or Zoho Assist?+
ManageEngine ServiceDesk Plus scores higher on App Advisor's rating (4.6/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is ManageEngine ServiceDesk Plus cheaper than Zoho Assist?+
ManageEngine ServiceDesk Plus starts at Free plan and Zoho Assist at Free plan. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from ManageEngine ServiceDesk Plus to Zoho Assist?+
Most cybersecurity & endpoint protection products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.
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