Conversational AI founded in Chennai.
AI powered
Starts at
On request
Customer Support & Communication
Best Live chat & chatbot software in India (2026)
Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.
81 products compared35 made in India30 with a free plan
Top rated here
1
Zoho SalesIQ
Website chat, visitor tracking and chatbots.
Free plan
Freshchat
Messaging and chatbots for support.
Free plan
AiSensy
WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.
Free plan
Engati Chat
Live chat and bots.
Free plan
SmatBot
Chatbot builder built in Hyderabad.
Free plan
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Live chat suite bundling a knowledge base, support portal and ticketing for service teams.
Starts at
$39/month (Essential)
Omnichannel messaging platform.
Starts at
On request
AI customer service agents.
AI poweredNew
Starts at
On request
AI support agents.
AI poweredNew
Starts at
On request
Voice and chat AI with Indian roots.
AI powered
Starts at
On request
Website chat and AI chatbot that lets agents reply from Microsoft Teams, Slack or Google Chat.
AI powered
Starts at
$29/month (Lite, 1 seat)
Contact centre AI with Bengaluru roots.
AI powered
Starts at
On request
WhatsApp team inbox with chatbots, bulk messaging, CRM, appointment booking and invoicing.
Starts at
On request
Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.
How to choose live chat & chatbot software
Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
Test the bot on your actual FAQs; accuracy varies enormously.
Check pricing on conversations versus seats.
What to look for
- ✓ Website and in-app chat widget
- ✓ AI chatbots trained on your content
- ✓ WhatsApp, Instagram and Messenger channels
- ✓ Shared team inbox
- ✓ Proactive messages and triggers
- ✓ Vernacular and voice bots
- ✓ Handoff to agents and ticketing
- ✓ Analytics
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Live chat & chatbot software — frequently asked questions
Which chatbot is best for Indian languages?+
Yellow.ai, Haptik, Verloop and Gupshup all support Hindi and major regional languages, including voice bots.
Live chat & chatbot software — popular searches
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