CX surveys for Salesforce.
Starts at
On request
Sales & Marketing
Best Survey & customer feedback tools in India (2026)
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
59 products compared5 made in India31 with a free plan
View
Reviews and reputation management with Indian founders.
Starts at
On request
Verified reviews platform.
Starts at
On request
Review monitoring and insights.
Starts at
On request
Product feedback management.
Starts at
On request
Enterprise survey platform.
Enterprise ready
Starts at
On request
Remote user research videos.
Starts at
On request
Review analytics for consumer brands.
Starts at
On request
Digital feedback.
Starts at
On request
CSAT, NPS and CES survey tool embedded in helpdesk emails for support teams.
Starts at
$109/mo billed annually (Standard)
One-click email feedback surveys that rate satisfaction with a four-level thermometer.
Starts at
$49/mo (Jumper, 200 responses)
Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.
How to choose survey & customer feedback tools
Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
Check WhatsApp and SMS distribution — email response rates in India are low.
Look for vernacular survey support if your customers are not English-first.
What to look for
- ✓ Survey builder with logic
- ✓ NPS, CSAT and CES templates
- ✓ Multi-channel distribution (email, WhatsApp, SMS, QR)
- ✓ Employee engagement pulses
- ✓ Text analytics and sentiment
- ✓ Review generation for Google and marketplaces
- ✓ Closed-loop ticketing
- ✓ Dashboards and benchmarks
Get an instant demo
Let us arrange your demos, free
Survey & customer feedback tools — frequently asked questions
What is a good NPS score?+
Above 30 is solid for most industries; above 50 is excellent. Trends over time matter more than the absolute number.
Survey & customer feedback tools by industry
Survey & customer feedback tools — popular searches
Related categories
Need help choosing?
Get a personalised survey & customer feedback tools shortlist
Tell us about your business and we send a shortlist with honest pros and cons, then arrange demos. Free — the vendor invoices you directly.