₹8,000/mo
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Live chat & chatbot software · Alternatives
Best Gupshup Bot Builder alternatives in India (2026)
Gupshup Bot Builder is a live chat & chatbot software product from Gupshup, Mumbai, priced at Pay as you go. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 10 are built in India.
Quick answer
The closest alternatives to Gupshup Bot Builder are Tars (₹8,000/mo), LiveChat (₹1,600/mo), Olark (₹2,400/mo), Zoho SalesIQ (Free plan) and Freshchat (Free plan). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a Gupshup Bot Builder alternative
There is no free plan
Gupshup Bot Builder has no free tier. 12 alternatives do, which lets you test with real data before you pay.
Gupshup Bot Builder alternatives compared
Ranked by how closely each product matches Gupshup Bot Builder's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Gupshup Bot Builder (current) | Pay as you go | No | Web | Yes | 4.7/5 | — |
| 1 | Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 2 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 3 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 4 |  Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | vs Gupshup Bot Builder |
| 5 |  Freshchat | Free plan | Yes | Web | Yes | 4.8/5 | vs Gupshup Bot Builder |
| 6 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 7 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | vs Gupshup Bot Builder |
| 8 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | vs Gupshup Bot Builder |
| 9 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 10 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 11 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 12 |  Tawk.to | Free | Yes | Web | No | 4.6/5 | |
| 13 |  Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 14 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 15 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 16 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 17 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 19 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 | |
| 20 |  MirrorFly | On request | No | Web | Yes | 4.1/5 |
Top 10 Gupshup Bot Builder alternatives in detail
₹1,600/mo
Free trial
Key features
- Website chat widget
- Basic widget customization (Starter)
- Full widget customization (Team and above)
- White label widget (Enterprise)
- Track up to 100 visitors (Starter)
₹2,400/mo
Free trial
4. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Compared with Gupshup Bot Builder
- Has a free plan — Gupshup Bot Builder does not
5. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free plan
Free plan available
Compared with Gupshup Bot Builder
- Has a free plan — Gupshup Bot Builder does not
6. Amazon Lex
Amazon Web Services · Seattle · Live chat & chatbot software · 4.3/5
Build chatbots on AWS.
Pay as you go
Free trial
Free plan
Free plan available
Compared with Gupshup Bot Builder
- Has a free plan — Gupshup Bot Builder does not
8. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with Gupshup Bot Builder
- Has a free plan — Gupshup Bot Builder does not
9. LiveHelpNow
LiveHelpNow LLC · Doylestown · Live chat & chatbot software · 4/5
Live chat suite bundling a knowledge base, support portal and ticketing for service teams.
$39/month (Essential)
Free trial
10. Zoho SalesIQ Zobot
Zoho Corporation · Chennai · Live chat & chatbot software · 4.6/5
No-code chatbot in SalesIQ.
Free plan
Free plan available
Compared with Gupshup Bot Builder
- Has a free plan — Gupshup Bot Builder does not
Gupshup Bot Builder alternatives by what you need
Lowest published price
Free Gupshup Bot Builder alternatives
Indian alternatives to Gupshup Bot Builder
How to choose a Gupshup Bot Builder alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Gupshup Bot Builder alternatives — FAQs
What is the best alternative to Gupshup Bot Builder in 2026?+
The closest matches to Gupshup Bot Builder on App Advisor are Tars (₹8,000/mo), LiveChat (₹1,600/mo), Olark (₹2,400/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Gupshup Bot Builder, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Gupshup Bot Builder?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Gupshup Bot Builder?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Gupshup Bot Builder?+
Yes. 10 alternatives are built in India, including Tars (₹8,000/mo), Zoho SalesIQ (Free plan), Freshchat (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Gupshup Bot Builder vs Tars: which is better?+
Tars is the closest match to Gupshup Bot Builder in our catalogue. Compare them side by side before you book a demo.
How were these Gupshup Bot Builder alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Gupshup Bot Builder also covers, and Gupshup's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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