AI chatbot and live chat with WhatsApp.
AI poweredMade in India
Starts at
₹3,300/mo
Customer Support & Communication
Best Live chat & chatbot software in India (2026)
Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.
81 products compared35 made in India30 with a free plan
Top rated here
1
Zoho SalesIQ
Website chat, visitor tracking and chatbots.
Free plan
Freshchat
Messaging and chatbots for support.
Free plan
AiSensy
WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.
Free plan
Engati Chat
Live chat and bots.
Free plan
SmatBot
Chatbot builder built in Hyderabad.
Free plan
View
No-code chatbot builder built in Ahmedabad.
Made in IndiaFree plan
Starts at
Free plan
Enterprise conversational AI across chat and voice, built in Bengaluru.
RecommendedAI poweredMade in India
Starts at
On request
Live chat for small businesses.
Starts at
₹2,400/mo
Live chat and AI chatbots.
AI poweredFree plan
Starts at
Free plan
Enterprise virtual agents.
Free plan
Starts at
Free plan
AI chatbot builder from Writesonic.
AI poweredMade in IndiaFree plan
Starts at
Free plan
AI support automation.
RecommendedAI poweredMade in India
Starts at
On request
Open-source bot platform.
Free planOpen source
Starts at
Free plan
Open-source conversational AI.
AI poweredFree planOpen source
Starts at
Free plan
Lyro AI chatbot.
AI poweredFree plan
Starts at
Free plan
ChatGPT for websites built in India.
NewMade in India
Starts at
₹4,000/mo
Indian conversational AI powering IRCTC's AskDISHA.
AI poweredMade in India
Starts at
On request
Design and build AI agents.
AI poweredFree plan
Starts at
Free plan
Conversational AI for sales and support.
AI poweredMade in India
Starts at
On request
AI chatbots on WhatsApp for D2C brands.
AI poweredTrendingMade in India
Starts at
On request
Autonomous contact centre AI.
AI poweredMade in India
Starts at
On request
WhatsApp automation with a no-code chatbot builder, bulk messaging and CRM integrations.
Made in India
Starts at
₹699/mo
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Free plan
Starts at
Free plan
Custom ChatGPT for your website.
NewFree plan
Starts at
Free plan
AI agents in Zendesk.
AI powered
Starts at
Pay as you go
Conversational AI agents on WhatsApp.
AI poweredMade in India
Starts at
On request
Enterprise conversational AI on WhatsApp and web.
AI poweredMade in IndiaEnterprise ready
Starts at
On request
Build chatbots on AWS.
Starts at
Pay as you go
Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.
How to choose live chat & chatbot software
Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
Test the bot on your actual FAQs; accuracy varies enormously.
Check pricing on conversations versus seats.
What to look for
- ✓ Website and in-app chat widget
- ✓ AI chatbots trained on your content
- ✓ WhatsApp, Instagram and Messenger channels
- ✓ Shared team inbox
- ✓ Proactive messages and triggers
- ✓ Vernacular and voice bots
- ✓ Handoff to agents and ticketing
- ✓ Analytics
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Live chat & chatbot software — frequently asked questions
Which chatbot is best for Indian languages?+
Yellow.ai, Haptik, Verloop and Gupshup all support Hindi and major regional languages, including voice bots.
Live chat & chatbot software — popular searches
Related categories
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